Service Advisor

3 months ago

Chadderton, United Kingdom FMG Repair Services Full time

**Salary up to £25,388 to £27,500 per annum**, plus bonus and excellent company benefits.

45 hours, Monday - Friday 8am - 5:30pm, Saturday morning rota

This is an exciting opportunity for an experienced Customer Service Advisor and **Senior Customer Service Advisor** to join the UK’s leading Accident and Collision Repair specialists in our **brand new state of the art site in Chadderton**

As a Customer Service Advisor you are the face of our Bodyshop. Working on reception, you are responsible for booking customer cars in for repair/attention which is why an important aspect of the role is to prepare job cards and files as necessary, all the while maintaining and efficient and effective system for associated paperwork. You will also need to be able to provide vehicle progress reports when requested by the customer. You will arrange and allocate courtesy cars for customers and on completion of the job, collect payment from the customer, paying particular attention to banking / security arrangements and the payment of excesses on certain insurance policies.

**Why choose FMG RS?**

We have a superb range of exclusive, employee only benefits and discounts.
- Free **life assurance**:

- ** Well-being** services (incl. Health Cash Plan, Dental Plan & Travel Insurance)
- Discounted, flexible **Gym memberships**:

- Exclusive employee **vehicle-leasing **schemes
- ** Pension **& **save-as-you-earn** share scheme
- Our** Benefits App** offering unlimited access to a huge range of **retailer discounts **and **cashback deals** (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
- We're so excited to have recently launched **Wagestream** for all our colleagues - a **Financial Wellbeing app** that gives you more control over your pay. Not only does it let you **choose when to get paid** it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach

**We’re going places **
- We’re a key part of **one of the UK’s largest Automotive plc’s**, Redde Northgate - few other businesses can offer you the **volume**, **variety** and **long-term security** as us.
- We **invest in you** - We believe everyone should have the **opportunity to better themselves **and look to progress, not just within FMG RS but the wider Redde Northgate Group.
- We’re growing - it’s **an exciting time** for the industry and we’re committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;
**Join the FMG RS family**

With the **best people** in the industry within our Group, we really believe that no one else can do what we do as well as us. So what are you waiting for?

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