Administrator/specialist Support Role

1 month ago


Princes Risborough, United Kingdom Atlanta Group Full time

**Administrator/Specialist Support Role**
**Princes Risborough**
**SP**
**£20,000 pro rata’d (Part time 22-24 hours a week)**

At the Atlanta Group, we believe our success doesn’t come from products alone - it’s down to our people and the outstanding service they deliver to our customers. Our customer service representatives are the voice of our business, the friendly person on the phone for our customers, ensuring their experience with Atlanta and our brands is always positive.

**As an administrator, your responsibilities will be**:

- Production of document packs
- Renewal Invitations - Inviting upcoming renewals, comparing to market to ensure we are offering most competitive rate.
- Renewal Processing - Accepting automatic renewals as per invite issued.
- Finance Reports - Pulling reports from our finance provided for defaults and declined agreements.
- Account Queries - Following our insurer account submission any queries need investigating and resolving.

**Successful administrators are**:

- Positive and hard working
- The ability to bounce back from minor setbacks
- Professional in their telephone manner
- ExperiencedP in a customer related role and have a passion to meet customer needs

**In return, you can expect**:

- A competitive salary based on experience, with opportunities for progression
- 24 days holiday with the option to purchase more, health cash plan, cycle to work scheme
- Investment in your future through learning and development to upskill and progress
- A diverse and inclusive employer allowing you to bring your authentic self to work
- A great work life balance with both flexible and hybrid working options

**Working at Atlanta Group**

We are a fast-growing, digitally driven, agile broker with a vision to both simplify and improve insurance for customers across the UK and Ireland. Atlanta is home to many brands such as Swinton Insurance, Autonet, Carole Nash, Be Wiser Insurance, Healthy Pets Insurance, Marmalade, Paymentshield Ltd, Safeguard and Lloyd Latchford Group.

At Atlanta, we’re passionate about supporting local charities and making a positive difference in our communities. Together we’ve raised nearly £300,000 since 2017 through fund-raising activities.

This is an exciting chance to develop your career and be part of a Group that is always growing.

Applications are welcome from those that meet the criteria irrespective of religious belief, political opinion, age, sexual orientation, disability, race, marital status, gender, whether they have dependents and women returning to the workforce.

**Salary**: £20,000 per year pro rata’d

Schedule: 22-24 hours per week, flexible

Work Location: One location

Expected start date: ASAP


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