Events Service Assistant
3 weeks ago
**Job details**:
Department
Estates
Responsible to
Operations Co-Ordinator
Location
Buxton & Leek College (Buxton Campus)
Salary
£10.42 per hour
Closing date
Sunday 16 April 2023
Contract type
Permanent as required
Post type
Hourly paid
Reference
0106-23
Please note: applicants already contracted to full-time positions within the University are not permitted to undertake additional contracted hours due to the weekly working time directive.
**About the role**:
An exciting and flexible opportunity has arisen for individuals who are looking to be employed for casual work, with the busiest time of year being the Summer Holiday period.
The Events Service Assistant** **will support the Operations Co-Ordinator at the Devonshire Dome, Buxton.
This is a role which requires you to be flexible in your approach within a team. You will be supporting the Events Management Team at Buxton with the setting up and breaking down of events within the Devonshire Dome; you will also be supporting the team with delivery of customer service during events.
**Principal accountabilities**:
- To maintain the catering facilities and ensuring levels of customer service are met at all time.
- To maintain service standards set out within the Standard Operating Practice (SOP) manuals.
- To deliver service that emphasises motivation, empowerment, teamwork, and a passion for service.
- To always maintain the highest levels of customer service.
- Being proactive with any customer complaints within the operation and use reasonable recompense to resolve any advised issues.
- Liaise with your supervisor to ensure that standards are maintained in the catering facilities.
- Delivery of the operations as directed by the Operations team.
- Have a working knowledge and ensuring you, and others are adhering to the University’s Health & Safety policies.
**Person specification**:
**Essential Criteria**:
**Experience**:
- No previous experience is required as training will be given
**Skills, knowledge & abilities**:
- Enjoys working as part of a team
**Business requirements**:
- With this position being casual work the hours available vary dependent on business being serviced. The events business at the Devonshire Dome is seasonal with holiday periods being our busiest times. The applicant can accept or decline shifts to suit their requirements
- Willingness and flexibility to working hours
**Desirable Criteria**:
**Qualifications**:
- Basic food hygiene certificate
- NVQ Level 1 in Hospitality (or equivalent qualification) or currently working towards
**Experience**:
- Experience of working within a catering environment
- Previous cash handling experience
**Skills, knowledge and abilities**:
- Experience of working in a busy events environment
- Ability to work independently to complete tasks
- Ability to work under pressure
**Benefits**:
As well as competitive pay scales, we offer generous holiday entitlement. We also offer opportunities for further salary progression based on performance, and the opportunity to join a contributory pension scheme.
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