Rewards Coordinator

6 months ago


Douglas, United Kingdom Bally's Interactive Full time

**Would you enjoy making a difference to our customers' experience?**:
**Do you thrive in a dynamic environment?**:
**Who we are**:
Bally's Interactive is the digital arm of one of the world's leading entertainment providers, Bally's Corporation, with tens of millions of players across the globe and an unmatched ecosystem of products across sports betting, iGaming, free-to-play, and daily fantasy sports spectrum.

Our brands and sites include market movers and shakers like Vera&John, Yuugado, Intercasino and many more. We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players.

**So, what will you be doing?**:

- Delivering on Rewards strategy and providing marketing & product feedback to Rewards Manager
- Planning & setting up player rewards using our bespoke rewards tools such as Loyalty Shop, Tournaments and Free Games
- Designing and coordinating simple campaigns that market our bespoke rewards
- Being an expert on our tools, platforms and their marketing propositions
- Being able to educate internal stakeholders and players on how these products work
- Being the first line of support to Customer Care & Product teams with rewards related queries
- Executing configuration tasks across multiple brands, markets, and customer segments

**And what are we looking for?**:

- Have experience in a marketing role, ideally within the gaming industry
- Have great attention to detail, time management and organisational skills
- Have good oral and written communication skills in English
- Able to work on own initiative and prioritise effectively
- Able to collaborate with stakeholders and other members of the team
- Have great attention to detail, time management and organisational skills

**This is what you'll get**:
Different benefits packages are tailored to fit each location, but here's a taste of what may be on offer
- Annual leave
- Annual bonus
- Health insurance
- Company share scheme
- Volunteering days
- Home office allowance
- Wellness or Gym allowance

**DNA / Values**:
At Bally's Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do

We are **Always Ready** to embrace change, adapt, and do what it takes to delight our customers. We believe that **You Make the Difference**, which is what gives our players the best experience and keeps them coming back. We are **All One Team**, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are **Learning Every Day** by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally's we **Love to Lead** by thinking differently, seeking innovation, and always looking for ways to raise our game.

**Equal Opportunities**:
At Bally's Interactive, we are committed to promoting equal opportunities in employment and working conditions.

Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work.

We believe passionately that employing a diverse workforce is central to our success, this is our superpower.

LI-CB1


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