![Prism Medical UK](https://media.trabajo.org/img/noimg.jpg)
Service & Repair Scheduler
2 weeks ago
Why Prism Healthcare?
Prism Healthcare Group are a highly reputable healthcare company employing circa 700 colleagues, across various locations within the UK and Europe. We work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.
**Role Description**:
Working to business revenue generation targets monitored daily, including number of jobs attended, SLA adherence, engineer productivity
Daily management of your area of WIP - ensuring each job is followed up daily with notes and action. This includes faults, parts fit, servicing, held and quote required jobs
Future planning preventative maintenance work based on historic trends to keep customer compliant and in working order
Scheduling in day and future dated appointments for a team of service engineers, achieving maximum productivity for each engineer by analysing skills, location and KPI for each job
Recording engineer downtime in a labour availability document to be discussed daily, weekly, monthly with Regional Ops Manager.
Highlighting any issues to Regions Ops Manager to minimize downtime and maximize performance (e.g., engineer performance issues, skill set gaps etc.)
Accurate and consistent updating of system databases
**Education and Experience**
Educated to at least GCSE level, with 3 x A-C passes, 2 of which are in Maths and English.
Experience of working with field-based engineers
Experience of patient lifting, and handling equipment used in the medial healthcare industry
**Personal Characteristics**
Accurate data entry skills with keen eye for detail
Ability to reprioritise and follow customer SLA requirements
Ability to follow timelines of call history quickly and extract data whilst recognising and understanding previous visit history
Excellent communication skills both written and verbal
Methodical approach to workload and ability to follow instructions
Ability to multi-task and stay calm under pressure whilst targeting backlogs and work to lists
Team player who can work autonomously
Exceptional customer service and interpersonal skills
Problem solving skills with ability to introduce preventative actions
Proactive, results driven
Competent in Microsoft Office Applications (specifically Excel)
Flexible approach to work and working hours
**Company Benefits**
- Competitive Salary, paid monthly
- Ongoing training and development
- 25 days holiday, plus bank holidays
- Pension Scheme, matched contribution/salary sacrifice
- Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
- Life Assurance Scheme
- Company Benefits Discount and Rewards Scheme which includes shop discounts, hotel discounts and days out
**Benefits**:
- Company car
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
**Experience**:
- scheduling: 1 year (required)
Work Location: In person
-
Service & Repair Scheduler
4 weeks ago
Wakefield, United Kingdom Prism Medical UK Full timeWhy Prism Healthcare? Prism Healthcare Group are a highly reputable healthcare company employing circa 700 colleagues, across various locations within the UK and Europe. We work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment....
-
Service & Repair Scheduler
4 weeks ago
Wakefield, United Kingdom Prism Medical UK Full timeWhy Prism Healthcare? Prism Healthcare Group are a highly reputable healthcare company employing circa 700 colleagues, across various locations within the UK and Europe. We work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment....
-
Service & Repair Scheduler
2 weeks ago
Wakefield, United Kingdom Prism Medical UK Full timeWhy Prism Healthcare? Prism Healthcare Group are a highly reputable healthcare company employing circa 700 colleagues, across various locations within the UK and Europe. We work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment....
-
Service & Repair Scheduler
1 week ago
Wakefield, Wakefield, United Kingdom Prism Medical UK Full timeWhy Prism Healthcare?Prism Healthcare Group are a highly reputable healthcare company employing circa 700 colleagues, across various locations within the UK and Europe. We work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment....
-
Service & Repair Scheduler
1 week ago
Wakefield, Wakefield, United Kingdom Prism Medical UK Full timeWhy Prism Healthcare?Prism Healthcare Group are a highly reputable healthcare company employing circa 700 colleagues, across various locations within the UK and Europe. We work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment....
-
Scheduling Administrator
2 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeAn exciting opportunity has become available for a permanent Scheduling Administrator, Based at YAS Headquarters’ in Wakefield (currently working from home). Hours of work will be 37.5 hours per week (full time) over 7 days, covering 0700-1900, including public holidays, in line with the team rota. You will be a team player but able to use common sense...
-
Scheduling Administrator
1 week ago
Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeAn exciting opportunity has become available for a permanent Scheduling Administrator, Based at YAS Headquarters' in Wakefield (currently working from home).Hours of work will be 37.5 hours per week (full time) over 7 days, covering , including public holidays, in line with the team rota.You will be a team player but able to use common sense and initiative;...
-
Pts Communications Scheduler
3 weeks ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeWould you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...
-
Pts Communications Scheduler
2 weeks ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeWould you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...
-
Pts Communications Scheduler
2 weeks ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeWould you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...
-
Pts Communications Scheduler
3 weeks ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeWould you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...
-
Pts Communications Scheduler
2 weeks ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeWould you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...
-
Pts Communications Scheduler
2 weeks ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeWould you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...
-
Pts Communications Scheduler
1 week ago
Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeWould you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care?Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...
-
Pts Communications Scheduler
2 months ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeWould you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...
-
Pts Communications Scheduler
3 weeks ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeWould you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...
-
Pts Communications Scheduler
1 week ago
Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeWould you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care?Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...
-
Pts Communications Scheduler
2 weeks ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeWould you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...
-
Pts Communications Scheduler
2 weeks ago
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeWould you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...
-
Scheduler
3 weeks ago
Wakefield, United Kingdom DB Arriva Full timeArriva is one of the largest transport services organisations in Europe, employing 44,000 people and delivering more than 2.2 billion passenger journeys across 14 European countries every year. With our focus firmly set on delivering excellent services and value for our passengers, transport authority partners, and other transport clients, **there is no...