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Data and Admin Lead

4 months ago

Faversham, United Kingdom We Are With You Full time

Is it time to put your exemplary administrative experience to the test? Do you want to take responsibility for the provision of an efficient and effective administrative function across the service? If you have excellent communication and relationship building skills, can multi-task, lead a function and deliver accurate and timely reports to demonstrate our impact, we want to hear from you

The main focus of the Data and Administration Lead is to provide a comprehensive and efficient administrative, reception and secretarial function to the service. This will involve developing and managing a data management system and taking responsibility for the administration team.

You will be part of a highly successful team delivering mental health support to young people across Kent. You must be able to possess excellent communication skills as you will be the first port of call for young people, their families and other professionals. You must also be able to use these skills to develop positive working relationships with internal and external colleagues.

The advertised salary banding is based on experience and qualifications

As Data and Admininistration Lead, you will assume responsibility for administration, reception and secretarial services including the line management and supervision of anyone carrying out administrative duties. This will involve providing timely responses to data information requests, gathering activity data for local monitoring reports and developing compliance and performance data reports to assist Managers in improving efficiencies and outcomes.

You will monitor the integrity of data, produce reports as requested and ensure that data is available to demonstrate the benefits and impact of the work of the contracts within the service. The Data and Admin Lead will be responsible for scribing formal meeting minutes, and for receiving and processing referrals as appropriate.

You will take some responsibility for knowledge and information sharing as well as ensuring that appropriate management information systems are in place and that data monitoring is available and utilised appropriately. Part of this role is about supporting and training colleagues across the organisation to ensure compliance with data collection systems and competence in Windows driven software packages. Knowledge of the database Salesforce would be an advantage.

To be successful, you will be able to establish and maintain excellent working relationships with a wide range of stakeholders, both internally and externally. You will have solid communication skills, and excellent time management. You will have a successful track record of providing administrative services and will be competent in collating and presenting data as well as managing databases.

**REQUIRED SKILLS**:

- Advanced level working knowledge and experience of using Micro Office package, in particular Outlook, Word, Excel, Access and Powerpoint
- A successful track record of providing administrative duties
- Knowledge/understanding of collating data and managing databases
- Excellent analytical and problem-solving skills
- Excellent organisation, planning and time management skills
- Good communication skills (written and oral)
- Ability to build and maintain relationships internally and externally

**DESIRABLE SKILLS**:

- Administrative/secretarial/ IT qualification
- Experience of working in a voluntary organisation
- Experience of line management
- Knowledge of relevant industry data sets

**ABOUT THE COMPANY**:
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year.

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

**We Are With You.