Admin Assistant

4 months ago

Enfield, United Kingdom Oakray Limited Full time

**Oakray has been providing buildings support to local authorities, social landlords, NHS trusts and private sector clients for over 40 years. Founded in 1979, we have a proven track record of delivering successful mechanical, electrical and security services and solutions to our commercial and domestic clients, with whom we have developed longstanding partnerships.**

**Job Summary**

To support with the delivery of the Solar Installations. Based within Renewable Operations, you will provide a key role maintaining documents and communications between Oakray Operations, Oakray Finance, suppliers, contractors and customers.

The job entails a variety of duties to deliver jobs including facilitating quotes, creating purchase orders and Subcontractor orders, booking engineer appointments. Supporting Management and Team overall. You will be expected to be committed to delivering a first-class service.

**Main Responsibilities**
- Compiling documents required to deliver a solar installation
- Creating jobs, purchase orders and subcontractor orders in ODATA
- Facilitating quotes from subcontractors including scaffolders and electricians
- Managing Oakray Engineers in ODATA
- Confirming customer installation dates
- To contribute to team meetings with ideas, suggestions or recommendations which assist in reviewing working practices and service standards, leading to continuing improvement in Service Centre performance.
- To take personal responsibility for developing own skills, knowledge and understanding of services, processes, technology and community issues.
- To observe health and safety legislation, The Data Protection Act and company policies on Equal Opportunities and Confidentiality in the execution of duties.
- To carry out any other job function as required in delivering service to the customers.
- To deliver inbound and outbound communications
- Provide accurate information to customers in accordance with policy and practice
- Resolve customer queries, concerns and complaints within limits of authority; escalate others for resolution by appropriate person
- Achieve service standards and specified performance targets consistently
- Control calls so that objectives are achieved in a timely fashion
- Carry out necessary processing activities to meet customer service level agreements:

- Complete processing activities to ensure they are completed within service levels
- Contribute to team meetings to review working practices and service standards, leading to continuing improvement in Service Centre performance:

- Demonstrate meeting management skills as a participant, or occasional leader.
- Provide suggestions regarding improvements to working practices and service standards..

**Person Specification**
- Have a positive attitude to contribute own ideas and support the ideas of others.
- Demonstrate the ability to tolerate change and ambiguity.
- Take personal responsibility for maintaining standards of performance and personal behavior in support of business commitment to high quality service provision for customers
- Have communication skills
- Be a team player
- Customer Focused
- Organised
- Be a problem solver
- Lateral thinking skills
- Be Computer Literature - use of Excel, Word, Lotus
- Have an adequate understanding of all company equal opportunity, health and safety practices/policies including all care related legislation as appropriate.
- Have basic knowledge of the Construction trade
- Have experience of working in partnership with a Local Authority Client.
- Have a basic knowledge of working within a Call Centre environment.
- Have knowledge / experience of working in a multi-racial community.

**Essential Qualifications/ Skills**
- One year’s experience within a customer service environment dealing with members of the public, either telephone based or face to face.
- Function user of Windows based technology, with more than one year's experience of use within an office environment or similar situation.
- Numerate and verbal analytical skills to GCSE standard
- Proven ability to operate computer systems to input data and interrogate systems.
- Adapts readily to new situations and ways of working. Receptive to new ideas and willing to contribute owns suggestions. Proactive and self-motivating.

**Working For Us**

**We aim at all times to recruit the person who is most suited to the job. Recruitment will be solely on the basis of the applicant’s abilities and individual merit as measured against the criteria for the job. Qualifications, skills and experience will be assessed at the level that is relevant to the job.**

**We will ensure that our shortlisting, interviewing and selection procedures avoid discrimination in any way, including on grounds of age, disability, gender, marital status or civil partnership, race, nationality or ethnic origins, religion or belief or sexual orientation.**
- 21 days holiday increasing by 1 day every 2 years’ service up to a maximum of 25 days, plus sta

  • Admin Assistant

    5 months ago

    Enfield, United Kingdom Eight Full time

    School Admin Temporary Position starting ASAP. Will be extended. Chance to go Permanent. **Temporary Admin Assistant** **Hours**:Mon-Thur 8am - 4pm, Fri 8am-3.30pm **Duties/Experience**:Admin/reception duties. Must be confident communicating with staff and public/parents as will probably cover some main reception duties. Minute taking...

  • Admin Assistant

    5 months ago

    Enfield, United Kingdom Envision Education Full time

    **Recruiting an Admin Assistant for IMMEDIATE START!** We are looking for a passionate Admin Assistant to join a fantastic school located in Enfield. This post is responsible for the administration and co-ordination of student admissions, attendance, and behavior processes, as well as providing administrative support to the Academy safeguarding team. There...

  • Admin Assistant

    7 months ago

    Enfield, United Kingdom The Astrea Academy Trust Full time

    Admin Assistant Job informationKingfisher Primary Academy have an exciting opportunity for a Admin Assistant to join their team!  All our children have the potential to reach their goals, and this is an opportunity for you to join a supportive, hardworking, caring team and be part of their journey. Every day is different, but every day is rewarding – we...

  • Admin Assistant

    5 months ago

    Enfield, United Kingdom NHS Professionals Full time

    **Job Title**:Admin Assistant **Location**:Mental Health Act Office, The Chase Building, Chase Farm Hospital, Enfield, EN2 8JL **Hours**:37.5 hours per week, Mon - Fri, 9am - 5pm **Pay Banding**: Band 3 - £12.43 per hour **Trust Location**:Barnet, Enfield and Haringey Mental Health NHS Trust JOB PURPOSE - To provide admin support to the MHA Supervisors...

  • Admin Assistant

    4 months ago

    Enfield, United Kingdom CSS People Full time

    Location Enfield - Job-type Permanent - Salary £23,300 per annum - Discipline Office **An excellent opportunity has arisen for an Admin Assistant to join a well-respected M&E Services Contractor based in Enfield, North London.** You will support with the delivery of the solar installations. Based within renewable operations, you will provide a key role...

  • Admin Assistant

    2 weeks ago

    Enfield Lock, United Kingdom CV-Library Full time

    Admin Assistant My client are a leading provider of marketing and communications in the UK. With over 30 years' experience in the direct marketing, CRM and transactional communication industries, they take great pride in providing their clients with a variety of tailored solutions and cost-effective services to improve the quality of their customer...

  • Office Admin Assistant

    5 months ago

    Enfield Highway, United Kingdom Mission4Recruitment Full time

    Office Admin Assistant This a great opportunity to join one of the UK’s leading suppliers of plant equipment to the construction industry and for domestic use. They supply construction equipment such as excavators and dumpers and mechanical and electrical equipment such as aluminium towers, podium steps and monkey towers in and around London and the...

  • Admin Assistant

    6 months ago

    Enfield, United Kingdom Construction Recruitment Services Full time

    Assist the Head of Department in financial and general administrative tasks. Work with the wider department on general administrative tasks. **Main duties and Responsibilities** - Create and send invoices to customers - Creating jobs, purchase orders and subcontractor orders in ODATA - verify engineers timesheets from vehicle tracking - Managing Oakray...

  • Apprenticeship-Admin Assistant

    2 months ago

    Enfield, United Kingdom North Middlesex University Hospital NHS Trust Full time

    Job summary Apprenticeships are designed to give talented people an opportunity to gain a nationally recognized qualification while completing on the job training. You will be supported to learn and develop the knowledge, skills and behaviours you need to perform in the job role. You will also have study time allocated within your working hours to...

  • Admin Assistant

    4 months ago

    Enfield, United Kingdom Oakray Limited Full time

    **Oakray has been providing buildings support to local authorities, social landlords, NHS trusts and private sector clients for over 40 years. Founded in 1979, we have a proven track record of delivering successful mechanical, electrical and security services and solutions to our commercial and domestic clients, with whom we have developed longstanding...

  • Accounts Assistant

    3 weeks ago

    Enfield Lock, United Kingdom CV-Library Full time

    Ignite Recruitment Services have over 20 years of experience in the construction recruitment industry. We strongly believe in “being of service” to our clients. We make it a point to ensure that the experience candidates and clients have with us is only a positive one. The construction industry is not a 9-5 job; and neither do we subscribe to...

  • People Admin Supervisor

    5 months ago

    Enfield, United Kingdom Booker Group Full time

    About the role An exciting opportunity has arisen to join the Delivery Hub Team in a newly created role, supporting the team to deliver fantastic service to our delivered customers. You will support the Branch by ensuring that all admin tasks relating to colleagues are correctly completed in an appropriate and timely manner. You will work closely with the...

  • Receptionist/administration Assistant

    5 months ago

    Enfield, United Kingdom Enfield Carers centre Full time

    **Job Title**: Receptionist/Administrator **Hours**:35 Monday to Friday 9.00am - 5.00pm **Salary**: £22,500 Pro rata **JOB SUMMARY** Be front of house assisting staff members in running a busy office by providing professional and competent reception and clerical support. Occasional evening work may be required. Full on the job training will be...

  • People Admin Supervisor

    4 months ago

    Enfield, United Kingdom Booker Group Full time

    About the role You will support the Branch by ensuring that all admin tasks relating to colleagues are correctly completed in an appropriate and timely manner. You will work closely with the Regional People Partner to ensure that this is done in line with our Data Privacy Policy. You will be responsible for - Correctly keying time and attendance for all...

  • Admin/Finance Assistant

    1 month ago

    Enfield Lock, United Kingdom CV-Library Full time

    Ignite Recruitment Services have over 20 years of experience in the construction industry. We strongly believe in “being of service” to our clients. We make it a point to ensure that the experience candidates and clients have with us is only a positive one. The construction industry is not a 9-5 job; and neither do we subscribe to this mind set....

  • Executive Assistant

    2 days ago

    Enfield Town, Greater London, United Kingdom Citizens Advice BANES Full time

    We are seeking an experienced Executive Assistant to provide high-level administrative support to the CEO at Citizens Advice Enfield. The successful candidate will be responsible for company secretarial tasks, trustee board duties, and delegated projects.Main Responsibilities:Support the CEO with fundraising initiatives.Maintain up-to-date governance...

  • Executive Assistant to CEO

    2 weeks ago

    Enfield Town, Greater London, United Kingdom Citizens Advice BANES Full time

    We are seeking an experienced Executive Assistant to provide high-level administrative support to our CEO at Citizens Advice Enfield.The successful candidate will be responsible for company secretarial tasks, trustee board duties, and other delegated projects as directed by the CEO.Key Responsibilities:Assistance with fundraising and eventsMaintenance of...

  • Executive Assistant to CEO

    2 weeks ago

    Enfield Town, Greater London, United Kingdom Citizens Advice BANES Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Executive Assistant to provide administrative support to our CEO at Citizens Advice Enfield.Key ResponsibilitiesProvide administrative support to the CEO, including company secretarial tasks and trustee board duties.Assist with fundraising efforts and maintain up-to-date governance documents...

  • Executive Assistant to CEO

    2 weeks ago

    Enfield Town, Greater London, United Kingdom Citizens Advice BANES Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Executive Assistant to provide administrative support to our CEO at Citizens Advice Enfield.Key ResponsibilitiesProvide administrative support to the CEO, including company secretarial tasks and trustee board duties.Assist with fundraising efforts and maintain up-to-date governance documents...

  • Warehouse Administrator

    5 months ago

    Enfield, United Kingdom The Staffing Network Full time

    Temp to perm within a company offering long term career opportunities and stability The role is varied requiring attention to detail, and the ability to multitask in order to reach deadlines and targets on a daily basis Responsibilities and duties: - . - Prepare paperwork for pre-advised deliveries - Generate relevant paperwork and checking off...