Freelance Fitness Receptionist

3 months ago

London, United Kingdom Ten Health and Fitness Full time

_**Potential locations - any of our West/Central London studies (Chiswick, Nine Elms, Notting Hill)**_

We’re looking for a **Freelance Fitness Receptionist / Client Advisor** to join the Front of House team.

**Ten Health and Fitness** are one of the key operators within Boutique Fitness and Wellness sectors, offering a unique and integrated mix of Dynamic Reformer Pilates and Fitness Classes, Physiotherapy, Massage therapy, Clinical Exercise prescription and Retail across 10 London sites and online. We’re 6-time winners of the Tatler Gym Awards.

**About the role**:
The Client Advisor is the first point of contact for our clientele. They are responsible for maintaining a high level of customer service, enhancing the customer experience, and monitoring studio standards and supporting the studio management and the wider team.

Our ideal applicant is proactive, reliable, enthusiastic, proud, professional and of course, have an interest in health and fitness.

**What you’ll do**:

- Ensuring the best possible experience for each client, greeting & offering assistance wherever possible
- Being fully aware of the day’s schedule and appointments, and have communicated with the team
- Promoting our various services and Circle of Care
- Encouraging clients to purchase block bookings, retail or physio products
- Supporting the studio with standards and administration

**What you'll bring**:

- Experience working in hospitality, health and beauty industry or fitness environment
- Experience in managing bookings and reservations
- Knowledge of Mind Body Online is highly desirable

**What could Ten Health & Fitness offer you?**
- £10.50 per hour
- Access to 8-hour shifts at our 10 London studios.
- Free Pilates classes and discounted Physio & Massage sessions
- Company social events

**Job Type**: Freelance

**Salary**: £10.50 per hour

**Benefits**:

- Casual dress
- Company events
- Employee discount
- Gym membership
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Application question(s):

- What are your availabilities?
- Where can you commute to (Chiswick, Nine Elms, Notting Hill)?

Work authorisation:

- United Kingdom (required)

Work Location: In person

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