Fitness Experience Director

5 days ago

London, Greater London, United Kingdom Fitness First Ltd Full time

**Job Summary**

We are seeking a highly motivated and experienced Fitness Experience Manager to lead our fitness team and deliver an exceptional experience for our members.

**Key Responsibilities**

  • Recruit, onboard, train, develop, and support Personal Trainers and Group Exercise instructors.
  • Deliver structured 1:1 weekly development reviews with all hybrid Personal Trainers.
  • Ensure the fitness team is visible on the gym floor, delivering high-quality interactions to increase member usage.
  • Be an ambassador for Fitness First classes and signature products.
  • Recruit and retain the finest group exercise freelancers to deliver best-in-class licensed and freestyle group exercise classes.
  • Communicate acquisition and interaction opportunities with your wider fitness team.
  • Ensure immaculate training spaces with clean, safe, sharp, and functional gym and studio areas.
  • Keep your team updated with the latest trends and developments in the fitness industry, company product knowledge, and initiatives.
  • Maintain high standards of cleanliness, hygiene, staff dress, and name badges in the club.
  • Ensure all staff are clear on their responsibilities and tasks per shift.
  • Deliver duty management with 100% consistency, including member area proficiency and staff conduct.

**What We Offer**

  • Competitive bonus structure based on club performance and individual KPIs.
  • Access to a comprehensive benefits portal offering significant discounts on various products and services.
  • Complimentary gym membership for you and discount for family member.
  • Opportunities for ongoing professional development and career advancement.

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