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Fitness Experience Director
2 months ago
**Job Summary**
We are seeking a highly motivated and experienced Fitness Experience Manager to lead our fitness team and deliver an exceptional experience for our members.
**Key Responsibilities**
- Recruit, onboard, train, develop, and support Personal Trainers and Group Exercise instructors.
- Deliver structured 1:1 weekly development reviews with all hybrid Personal Trainers.
- Ensure the fitness team is visible on the gym floor, delivering high-quality interactions to increase member usage.
- Be an ambassador for Fitness First classes and signature products.
- Recruit and retain the finest group exercise freelancers to deliver best-in-class licensed and freestyle group exercise classes.
- Communicate acquisition and interaction opportunities with your wider fitness team.
- Ensure immaculate training spaces with clean, safe, sharp, and functional gym and studio areas.
- Keep your team updated with the latest trends and developments in the fitness industry, company product knowledge, and initiatives.
- Maintain high standards of cleanliness, hygiene, staff dress, and name badges in the club.
- Ensure all staff are clear on their responsibilities and tasks per shift.
- Deliver duty management with 100% consistency, including member area proficiency and staff conduct.
**What We Offer**
- Competitive bonus structure based on club performance and individual KPIs.
- Access to a comprehensive benefits portal offering significant discounts on various products and services.
- Complimentary gym membership for you and discount for family member.
- Opportunities for ongoing professional development and career advancement.