Head of Quality Enhancement Unit

7 months ago

Bangor, United Kingdom Bangor University Full time

The ability to communicate through the medium of Welsh is desirable for this role.

Committed To Equal Opportunities.

Overview

The Quality Enhancement Unit is within the Directorate of Student Services and Administration and is responsible for a range of activities relating to the quality assurance and enhancement of programmes, including Collaborative Provision. The Quality Enhancement Unit supports the Education and Student Experience Committee and associated delivery groups and contributes significantly to the development of University regulations, codes of practice and guidelines.

Purpose of the Job

Main

**Responsibilities**:

- Effective and efficient oversight of the University’s quality assurance procedures, including validation/revalidation of new and existing programmes and annual monitoring.- Ensuring that QA processes operate effectively in accordance with the QAA UK Quality Code and other relevant requirements.- Effective and efficient oversight of student academic casework, complaints and student disciplinary procedures.- Collaborating with relevant stakeholders to maintain standards, monitor action plans and implement enhancement initiatives.- Management of the staff and operations of the Quality Enhancement Unit.- Making a significant contribution to University committees and delivery groups, including chairing delivery groups as appropriate.- Development, implementation and monitoring of effective quality assurance procedures in line with sector best practice.- Provision of training and support to academic and professional services staff on quality assurance processes and standards.- Liaising with collaborative partners as required.- Undertaking and/or contributing to strategic quality enhancement projects.- Collection and analysis of data to prepare regular reports on QEU activities and outcomes for internal and external stakeholders.- Identify areas for continuous improvement in academic and operational processes relating to QEU activity.- Undertaking any other such duties as may be deemed necessary from time to time.Other

**Responsibilities**:

- The post holder will be expected to participate in performance review and developmental activities.- The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards.- The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for him/her self and for other members of staff, students and visitors affected by his/her actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.- The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their posts.Person Specification

Qualifications/Training

EssentialExperience/Knowledge

Essential
- In depth knowledge of the structure, management and operation of quality assurance procedures in a higher education setting.- Experience in implementing robust quality assurance procedures, in providing guidance and direction to a team of staff.- Experience of managing quality assurance and enhancement in a higher education setting.- Experience of managing quality assurance and enhancement in a higher education setting.- Knowledge of quality assurance expectations, including the QAA UK Quality Code.Desirable
- Understanding of student casework, complaints and disciplinary procedures.Skills/Abilities

Essential
- Strong communication and interpersonal skills with the ability to build professional and effective working relationships with staff at all levels within the institution and with external partners.- Excellent organisational skills.- An ability to respond to situations as they arise and prioritise workloads of self and other staff in response to changing circumstances.- An ability to work under pressure and to use initiative to solve problems and implement solutions in a timely manner.- A methodical approach with a keen eye for detail and accuracy.- An ability to work independently or as part of a team.Other

DesirableGeneral

We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Silver award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture. We are proud to be a Disability Confident employer

All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.

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