Customer Service Team Leader

3 months ago


Peterborough, United Kingdom OneFamily Full time

**Join us in a dynamic role where you'll lead and inspire a team to deliver exceptional customer service across our diverse product range**

Your responsibilities will include driving efficiency, supporting strategic initiatives, and spearheading improvement opportunities. Collaborate on innovative resourcing strategies to foster cost-effective growth while prioritising regulatory compliance and fair customer treatment.

With a focus on people development and performance management, you'll ensure a motivated and engaged team.

Elevate your career with us and make an impact

OneFamily are an award-winning financial services company, providing products and services that help modern families thrive.

We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’ - whatever family means to you.

**Head Office Phone**: 0800 373010
**Head Office**: 16-17 West St, Brighton BN1 2RL


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