Management Team Leader

3 days ago


Peterborough, Peterborough, United Kingdom Hollywood Bowl Group Full time
About the Role

We are seeking a highly motivated and experienced Management Team Leader to join our team at Hollywood Bowl Group. This is an exciting opportunity to lead a dynamic team and drive business growth in one of our entertainment centers.

As a Management Team Leader, you will be responsible for overseeing the day-to-day operations of the center, including coaching and mentoring staff, managing customer service standards, and driving sales growth.

You will work closely with the General Manager to develop and implement business strategies that meet our company's goals and objectives.

This role requires a strong leadership background, excellent communication skills, and a passion for delivering exceptional customer experiences.

Responsibilities
  • Lead and manage a team of staff to deliver outstanding customer service and achieve sales targets.
  • Develop and implement business strategies to drive growth and improve customer satisfaction.
  • Coach and mentor staff to improve performance and promote career development.
  • Maintain high-quality customer service standards and resolve customer complaints effectively.
Requirements
  • Minimum 3 years' experience in a management role in the leisure or hospitality industry.
  • Proven track record of leading teams and achieving sales growth.
  • Excellent communication and interpersonal skills.
  • Able to work flexible hours, including evenings and weekends.
What We Offer

We offer a competitive salary of £35,000-£40,000 per annum, depending on experience, plus benefits including a pension scheme, life insurance, and free meals when working.

We also provide comprehensive training and development opportunities to help you succeed in your role and advance your career within the company.



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