Housing Casework Assistant

1 month ago


Llanelli, United Kingdom Carmarthenshire County Council Full time

**Vacancy Details**:
**Summary**

**Salary**:

- £24,496 - £28,371 (Grade F)**Location**:

- Ty Elwyn**Region**:

- Llanelli**Job Type**:

- Temporary - Full Time**Vacancy Group**:

- Communities**Category**:

- Housing**Closing Date**:

- 27/04/2023**Date Posted**:

- 13/04/2023**Reference**:

- 033196**Description**:
**Fixed term for 12 months due to Grant Funding**

We are seeking a highly motivated and committed individual to join our team. If that, is you, why not help us make a difference?

Are you interested in being part of a team that provides high quality advice, information and assistance to households who are experiencing housing difficulties?

The postholder will work as part of a team supporting Housing Options Advisors to undertake proactive and detailed casework.

As such, you will undertake a wide range of duties assisting customers to obtain accommodation both in the private and public sectors, helping with the completion of forms or telephone enquiries, liaising with housing providers and other agencies, promoting initiatives, and making referrals as appropriate.

We are looking for someone with excellent organisational, communication and customer care skills, with the ability to work accurately and efficiently to tight deadlines whilst paying attention to detail.

A Disclosure and Barring Service (DBS) check will be requested for this post.

You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level.

**Contacts**

**Contact 1**

**Contact Name**:

- Rachael Parkinson**Telephone**:


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