Customer Sales Associate

3 months ago


Birmingham, United Kingdom Emson Creative Partners Full time

**About us**

Emson Creative Partners is a small business in Birmingham. We are professional, customer-centric and inclusive.

Our work environment includes:

- Modern office setting
- Growth opportunities
- Wellness programmes
- Regular social events

**Customer Service Representative**

We are currently seeking a Customer Sales Associate to join our team in our Birmingham location.

**Position Summary**:
The Customer Sales Associate is responsible for providing product and/or service information to customers, answering incoming calls, and processing orders in compliance with company policies and procedures. This position requires excellent customer service skills, excellent phone skills, and the ability to multi-task.

**Qualifications**:

- Retail or customer service experience an asset
- Excellent selling and customer service abilities
- Strong communication and interpersonal skills
- Work well autonomously and in a team and in a fast-paced environment
- Fluency in English

**Salary**: £23,876.00-£24,191.00 per year

**Benefits**:

- Canteen
- Free or subsidised travel
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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