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Direct Sales Consultant

5 months ago

Norwich, United Kingdom Aviva Full time

Direct Sales Consultant

Starting Salary: £27,000 plus additional benefits

Flexible shift pattern between 09:00 - 18:00 Monday - Friday.

We have an exciting opportunity to join our Direct Sales Team and to be part of our amazing growth journey. Are you passionate about delivering brilliant service and ensuring customers get the help they need when they need it most? We are looking for people who truly care and are driven to give it their all every single day. People like you

We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

A bit about the job:
You will be answering warm inbounds calls and following up qualified outbound opportunities to support and guide customers through their health sales journey. Whether it’s providing fully advised quotations or assisting customers through the online journey to give them the information they need, when they need it.

Skills and experience we’re looking for:
- Excellent communication skills and previous experience in a Sales\Customer Service-related role- The ability to be empathetic towards our customers, supporting them through potentially difficult period whilst making their sales journey easy for them and building their loyalty- A good fact finder - you will ask the right questions at the right time to get the customer the correct policy to meet their needs- Meticulous and detail orientated - checking facts and asking questions will enable you to weigh up information and make accurate recommendations about the policy- Knowledge of insurance products / financial services would be great, but not essential

What you’ll get for this role:
- Salary £27,000 (depending on location, skills, experience, and qualifications)- Plus up to 8% annual performance bonus- Generous pension (starting level Aviva contributes 8% when you contribute 2%)- Eligibility for annual performance bonus- Family friendly parental and carer’s leave- 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days- Up to 40% discount for Aviva products- Brilliant flexible benefits including electric cars- Aviva Matching Share Plan and Save As You Earn scheme- 21 volunteering hours per year

Aviva is for everyone:
We are inclusive and

welcome everyone

Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues.

To find out more about working at Aviva take a look

here