Patient Care and Booking Line Team Leader

3 months ago


Birmingham, United Kingdom NUPAS Ltd Full time

To lead the NUPAS team providing an accessible and efficient booking service for patients seeking Termination of Pregnancy and associated services. To ensure the delivery of a patient centred service in accordance with the requirements of the Abortion Act, Care Quality Commission Regulatory Standards, other relevant legislation, NUPAS strategy and NUPAS policies, procedures, and guidelines. Provide information and guidance as to the relevant services available to the patient. Promote a culture to your team where we reassure patients that any information supplied is treated in the strictest of confidence.

Ensure all appointment times offered are within the service KPI's and targets.



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