Assessor - Team Leading / Customer Service / Admin
6 days ago
**KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.**
**Job Title**: Assessor - Team Leading / Customer Service / Admin
**Location**: Home/Field based - Must be flexible with travel in to Leicester
**Salary: **£28,000 - £33,000
**Package**: Excellent Holiday Entitlement, Mileage + much more
**Type: **Full Time, Permanent
**Duties include**:
- Assess and support learners working towards Apprenticeship Standards inTeam Leading, Business Admin and Customer Service up to Level 3. (Level 5 Management if competent but not essential)
- Support learners through the End Point Assessment process.
- Delivering via Online and face to face - conduct on-site learner observations/assessments/reviews when required.
- Managing your diary efficiently to ensure timely reviews are conducted.
- Organise and maintain documentation on learners' progress.
- Overcome barriers to learning and adapt delivery to meet learner’s needs.
- Work to learner review and completion timescales.
**Essential Criteria**:
- Recognised Assessor award: D32/D33, A1, TAQA or CAVA.
- Ideally hold a minimum of a level 3 Teaching qualification (PTLLS/AET/PGCE)
- Experience of assessing Business Admin, Team Leading and Customer Service Apprenticeships (New Standards) levels 2 and 3.
- Experience of supporting and progressing learners through the EPA process.
- Must hold solid occupational competency within Team Leading and Customer Service.
- Organisational skills are a must, as well as the ability to plan your time effectively.
- Confident and professional with the ability to inspire and motivate people.
- Quality driven and prepared to go the extra mile for your learners
- Excellent IT skills - experience of using e-portfolio systems and confident to support learners online, telephone and face to face appointments as required.
- Full driving licence and use of own vehicle.
- Flexibility is required with working hours and travel, as and when required to meet learners needs.
**Please note**:
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