Investigating Officer

2 weeks ago


Winchester, United Kingdom Connect2Hampshire Full time

Hampshire County Council are currently looking for Independent People to undertake Stage complaints investigations.
- **£34.50 PAYE**:

- **Casual contract**

The Corporate Services Information Governance Team is looking for highly motivated individuals with excellent investigative skills to undertake Corporate stage three complaint investigations, on behalf of the County Council. The complaints will relate tothe Children's Services Department Special Educational Needs Service, therefore, knowledge in this area is desirable but not essential.

Your role as an Investigating Officer would be to undertake stage three investigations, to check the correct policies and procedures have been followed and applied in any decision making process, in accordance with the Corporate Customer Comments, Complimentsand Complaints Procedure.

You will liaise with the relevant service leads and have the ability to influence situations to support positive outcomes.

The relevant training and support will be provided.

You will need to undertake a DBS check for this role.



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