Housing Officer

2 weeks ago

Winchester, United Kingdom Pinnacle Group Full time

**Housing Officer **(2437)****:
**Overview**:
**Ref**:
2437

**Salary**:
£25,000 - £28,000/annum

**Location**:

- United Kingdom - England - South East England - Hampshire - Winchester

**Contract Type**:
Permanent

**Posted**:
24 May 2023

**Closing date**
18 Jun 2023 12:50

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our Homes business serves communities by providing trusted housing management solutions. We take a collaborative and commercially minded, yet socially principled approach across our portfolio of Affordable, Private Rented and Leasehold properties.

**The Role**

Pinnacle Group are looking for a Fixed Term Housing Officer to deliver a mobile patch-based housing management service which includes attending appointments with service families as they move in and out of their homes and while they are in occupation.

**Duties/Key Responsibilities**
- According to contractual requirements provide services to families as part of the occupancy cycle such as planning for, attending, and administering pre move out, move out, pre move in, move in and 14-day observation (settling in) visit appointments while working collaboratively with industry partners to meet the required standards
- Work in partnership with RAMS (responsible for void preparation works) to achieve the contractual move in standards ensuring families receive high quality homes and a welcoming/helpful service
- Ensure contractual occupancy move out standards are met, and recharges applied and allocated to service families using an evidence-based approach and high levels of diplomacy
- Contribute to and or lead on ensuring families and the places that they live receive a comprehensive and holistic patch service by raising, reporting, and monitoring to a successful conclusion any health and safety concerns, issues which impact on service families lived experience in their homes and or the areas they live in.
- In liaison with regional colleagues and managers, proactively plan, monitor, and manage routine appointments ensuring that any short notice changes are communicated immediately to relevant internal and external stakeholders
- Ensure garage voids are mínimal and garages are managed/maintained efficiently and effectively along with accurate record keeping
- Liaise, engage, and work in partnership with a range of internal and external stakeholders including planning and coordinating patch / location walkabouts with stakeholders
- Liaise with and work in partnership with local agencies, charities, support providers, military liaison officers, service hubs and statutory authorities to deliver joined up support and services to families
- Support large scale and sometimes short notice moves which may require regional and national travel with overnight stays - includes covering other Housing Officer’s planned and unplanned short notice absence
- Participate and support events and a range of activities to engage with service personnel and their representatives including planning, organising, and attending one off and routine service family housing surgeries and stakeholder meetings
- Lead and assist in the investigation and resolution of complaints and occupancy breaches to a successful conclusion - drafting responses and reports as required
- Implement and deliver contractual and operational services, processes, procedures and working practices using the approved systems, templates, and software
- Complete and maintain accurate and detailed records in all operational systems and templates following the principle of high-quality case work for ‘in occupancy’ services/enquiries
- Support the contractual requirement for aids and adaptations and CAAS where this is Housing Officer support required
- Maintain the highest standards of conduct and integrity ensuring that service families, colleagues, and stakeholders are treated fairly, irrespective of race, gender, disability, creed, or sexual orientation.
- Support and contribute to initiatives and projects
- Support the production of operational performance reports
- Contribute to continuous improvement and the development of processes and good practice
- Deputise for managers as required
- Occasional national (overnight stays) but frequent regional/patch travel

**Skills Required**:

- Experience working in public or private sector housing management, or a customer service focussed operational environment ideal.
- Full driving licence
- Security and other relevant clearance
- Demonstrates commitment to and passion for providing enha

  • Housing Officer

    4 weeks ago

    Winchester, United Kingdom Pinnacle Group Full time

    **Housing Officer **(2254)****: **Overview**: **Ref**: 2254 **Salary**: £28,000 - £28,000/annum **Location**: - United Kingdom - England - South East England - Hampshire - Winchester **Contract Type**: Permanent **Posted**: 08 March 2023 **Closing date** 07 Apr 2023 23:59 Pinnacle Group provides people-first, integrated services across a range of...

  • Housing Officer

    4 weeks ago

    Winchester, United Kingdom Pinnacle Group Full time

    **Housing Officer **(2437)****: **Overview**: **Ref**: 2437 **Salary**: £25,000 - £28,000/annum **Location**: - United Kingdom - England - South East England - Hampshire - Winchester **Contract Type**: Permanent **Posted**: 06 July 2023 **Closing date** 04 Aug 2023 13:54 Pinnacle Group provides people-first, integrated services across a range of...

  • Psychiatry Senior House Officer

    1 week ago

    Winchester, United Kingdom Medecho Locum Full time

    Medecho is hiring Psychiatry Senior House Officer for long term. Mandatory Requirement: - GMC Registration Required - At least 6 Months NHS Experience - Valid Right to Work Additional information: - Can request for On-calls if required We are receiving around _**1200 - 1500 jobs every single day across UK + Jersey Island & Isle of Man.**_ **Job Type**:...

  • Building Surveyor

    4 weeks ago

    Winchester, United Kingdom CareerBliss Full time

    Building SurveyorExcellent opportunity for a experienced building surveyor to join a large maintenance contractor.We are looking for an experienced Building Surveyor to work alongside a team undertaking social housing maintenance & repair works, roofing and assets for a large social housing provider.2 days based from the office in Hungerford.The main duties...

  • Building Surveyor

    2 weeks ago

    Winchester, United Kingdom Randstad CPE Full time

    Building SurveyorExcellent opportunity for a experienced building surveyor to join a large maintenance contractor.We are looking for an experienced Building Surveyor to work alongside a team undertaking social housing maintenance & repair works, roofing and assets for a large social housing provider.2 days based from the office in Hungerford.Below covers...

  • Voids Coordinator

    1 week ago

    Winchester, United Kingdom Brandon James Ltd Full time

    A highly successful Main Contractor with a portfolio of Social Housing schemes, Affordable homes and Student Accommodation are looking for a Voids Coordinator to join their Winchester based team. **The Voids Coordinator's role** The Voids Coordinator will be the main point of contact for all voids related queries from client and sub-contractors, obtain...

  • Building Surveyor

    7 days ago

    Winchester, United Kingdom Randstad CPE Full time

    Building SurveyorDo not wait to apply after reading this description a high application volume is expected for this opportunity.Excellent opportunity for a experienced building surveyor to join a large maintenance contractor.We are looking for an experienced Building Surveyor to work alongside a team undertaking social housing maintenance & repair works,...

  • Plasterer

    1 day ago

    Winchester, United Kingdom Build Recruitment Full time

    Salary: £33,344 per year + van & fuel cardAre you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Reference: 30738adWet Trade MultiPermanent PositionHampshireBuild Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to...

  • Plasterer

    1 day ago

    Winchester, United Kingdom Build Recruitment Full time

    Salary: £33,344 per year + van & fuel cardReference: 30738adWet Trade MultiPermanent PositionHampshireBuild Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level.With offices in London, Manchester and...

  • Plasterer

    8 hours ago

    Winchester, United Kingdom Build Recruitment Full time

    Salary: £33,344 per year + van & fuel cardReference: 30738adWet Trade MultiPermanent PositionHampshireBuild Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level.With offices in London, Manchester and...

  • electrician

    1 day ago

    Winchester, United Kingdom Build Recruitment Full time

    Salary: £40,053 per year + van & fuel cardReference: 30682bmljbjknElectricianPermanent PositionWinchesterBuild Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level.With offices in London, Manchester...

  • Speciality Co-ordinator

    4 weeks ago

    Winchester, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

    The opportunity to develop supervisory skills is available through supervision of the Specialty Administrator and support staff within the team, ensuring the efficient running of the service. This will be a 9 month secondment/fixed term contract opportunity. **What we look for**: - Excellent communication and office management skills - Highly organised...

  • Merchandiser

    7 days ago

    Winchester, United Kingdom Tate Full time

    **Merchandiser** Winchester £24/25,000 (DOE) We are supporting a local business in the search for a Merchandiser to support the Operations Team. This role is varied and very hands-on within a small team. The role is pivotal within the Operations team for all aspects of merchandising and sales administrationacross the brands. This role requires efficient...

  • Labourer

    1 week ago

    Winchester, United Kingdom Fawkes and Reece Full time

    Do currently work in or have a passion for Construction? Are you a Labourer currently looking for work? If the answers are yes, we have roles opening with a reputable Construction company in the **_Winchester_** area. *Role: Labourer *Location: Winchester *Contract type: Temporary (Full time) *Start date: 21/11/22 *Pay rate: £13.50 -£14 per hour (depending...

  • Assistant Accommodation Manager 20 Hours

    4 weeks ago

    Winchester, United Kingdom EllisKnight International Recruitment Full time

    **Assistant Accommodation Manager** We are delighted to be recruiting for this fantastic opportunity to work for a luxury student accommodation provider at their new property in Winchester. This is a a part time role, working 20 hours per week. You will ideally work Monday, Tuesday, Thursday and Friday, 5 hours per day. **The role**: - Ensure that all...

  • Patient Services Administrator

    4 days ago

    Winchester, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

    We are looking for an experienced administrative assistant for the Medical Booking Team at The Royal Hampshire County Hospital. The administration assistant will provide an essential clerical support service to the medicine teams contributing to the overall efficient and effective running of the department. The post holder will be required to communicate...

  • Specialty Administrator

    4 weeks ago

    Winchester, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

    We are looking for an experienced administrative assistant for the Gastroenterology Team at The Royal Hampshire County Hospital. The specialty assistant will provide an essential clerical support service to the medicine teams and consultants contributing to the overall efficient and effective running of the department. The post holder will be required to...

  • Building Surveyor

    2 weeks ago

    Winchester, Hampshire, United Kingdom Randstad CPE Full time

    Building Surveyor Excellent opportunity for a experienced building surveyor to join a large maintenance contractor. We are looking for an experienced Building Surveyor to work alongside a team undertaking social housing maintenance & repair works, roofing and assets for a large social housing provider. 2 days based from the office in Hungerford. The main...

  • Building Surveyor

    2 weeks ago

    Winchester, Hampshire, United Kingdom Randstad CPE Full time

    Job Description Building Surveyor Excellent opportunity for a experienced building surveyor to join a large maintenance contractor. We are looking for an experienced Building Surveyor to work alongside a team undertaking social housing maintenance & repair works, roofing and assets for a large social housing provider. 2 days based from the office in...

  • Building Surveyor

    2 weeks ago

    Winchester, Hampshire, United Kingdom Randstad CPE Full time

    Building Surveyor Excellent opportunity for a experienced building surveyor to join a large maintenance contractor. We are looking for an experienced Building Surveyor to work alongside a team undertaking social housing maintenance & repair works, roofing and assets for a large social housing provider. 2 days based from the office in Hungerford. Below...