Information Rights Officer

1 month ago

Warwick, United Kingdom Warwickshire County Council Full time

**Information Rights Officer**:

- location_on
- Warwick

15/04/2024
- Information Rights Officer

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

**Salary**

£26,421 - £28,770

**Contractual hours**

37

**Basis**

Full time

**Region**

Warwick

**Job category/type**

Administration / Clerical / Secretarial - inc PA

**Date posted**

22/03/2024

**Job reference**

RA0005888

Job description

**About the team**

Are you looking for an exciting opportunity to develop your career in local government and in particular Information Governance?
- Are you looking for a role that enables you to deliver excellent customer service?Are you looking for a varied role, working with a small but dedicated and friendly team?Are you passionate about helping people find answers about services they have received ensuring the Council is accountable and transparent with its information?
- Are you looking for a role that enables hybrid working, a good work-life-balance and a commitment to your continued professional development?

**If you answered “Yes,” to these questions then we have exciting opportunities within the Information Governance Service for four permanent, Information Rights Officers to join our team.**
- The Service is based in Shire Hall, Warwick, but we’re not rigid in the way we work. We’re flexible and know there are many ways to do a job well. We understand that people work differently so we ensure that you can work and grow in a way that suits you.
- At Warwickshire County Council, you’ll improve the county and see just how much of a meaningful difference you make to its people.

**About the Role**
- Our Information Governance team provides a high-quality Information Rights Service, which responds to requests for information under Freedom of Information, Environmental Information Regulations and Data Protection/GDPR, within statutory timescales. It also responds to Police disclosure requests for information.
- You will act as a point of contact with other Council services in order to gather and prepare information for release in response to customers’ requests and advise them of times when information cannot be released.
- You will advise council officers and managers regarding information sharing, open data and what information may or may not be released.

**You will also have the opportunity to work on wider projects within the Information Governance team.**

**Key Requirements**
- We are looking for a professional and enthusiastic Information Rights Officer to help us achieve our drive to provide excellent service in everything that we do.
- The ability to learn new processes and systems is paramount. You will have strong communication skills, a good understanding of IT systems, a passion for helping others and a real commitment to service improvement.
- Experience of working in an Information Governance or customer service environment with empathy and patience, and the ability to remain calm and diplomatic while working under pressure is essential.
This is a very demanding but rewarding role.
- Please look at the role and essential criteria on the Job Description: if you have the necessary qualities and skills, we would like to hear from you.

**Working for Warwickshire - **_This is the difference you make_**
- Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them
- At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants.

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to **Vivup** benefits and discounts platform.

***Additional Information**
- The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
- If you would like an informal chat about this role, please call Kim Taylor (01926 418639) or Paul Williams (01926 418196)

**Interviews will be held at Shire Hall, Warwick on Monday 29**th** April 2024**

**Warwickshire County Council is committed to e

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