Public Engagement

3 weeks ago

London, United Kingdom Natural Environment Research Council (NERC) Full time

Public Engagement & Enquiries Co-ordinator
Communications, Engagement and Customer Services
Location: This role is based at the BGS office in London, which is situated in the Natural History Museum in South Kensington
Grade: UKRI - Band C

**Salary**: £25,702 to £27,938 per annum (depending on qualifications and experience) plus a London Location Allowance as follows:
Inner London - £3,726.75 per annum (pensionable)
Central London Supplement - £1,402.13 pa (non-pensionable)
Hours: Full-time - 37 hours a week (some flexible working options may be available including a small amount of remote working, however, regular on-site attendance (and at other BGS sites) will be required)
Contract type: Permanent
Closing date: 28th August 2023

A great benefits package is offered, including an outstanding pension scheme (with an extremely generous employer contribution - on average 27% of your pay), 30 days annual leave plus bank holidays, and access to flexi-time

**About the role**

BGS has an exciting opportunity for a highly motivated and effective Public Engagement & Enquiries Co-ordinator to join its Communications, Engagement & Customer Services Team.

Reporting to the Public Engagement Manager (London) and working alongside the Public Engagement Officer and Assistants, this role will support the delivery of the re-focused BGS Information Point and help deliver the new joint Geoscience Discovery Partnership alongside Natural History Museum (NHM) colleagues.

The role will have a strong customer facing position, providing a point of contact for geoscience enquiries to BGS from members of the public (visiting the NHM) as well as supporting BGS’ public engagement work in the museum and across other sites. One day per week will be spent alongside the BGS enquiries team to monitor and respond to enquiries that come through the Information Point and the corporate BGS enquiries service.

The Geoscience Discovery Partnership aims to develop geoscience public engagement programmes with a focus on diversity and inclusion in geoscience, public perception of geoscience, identification services and the development of training for interested parties.

The role will assist in the planning, co-ordination, and evaluation of BGS’s attendance at key events as well as assist the wider BGS Public Engagement Team to deliver the BGS Public Engagement Strategy.

**About you**

You will have a qualification in or suitable relevant knowledge of Earth Science, as well as experience of public engagement, education, or customer service.

You will also have effective written communication skills to assist in the planning of events and the communication of arrangements and, on occasion, to assist in the development of public engagement materials.

**Please note - you will be required to have the appropriate level of security screening/vetting required for the role. UKRI reserves the right to run or re-run security clearance as required during your employment.**

Please also refer to the additional specific essential and desirable skills criteria for this post.

**About us**

The British Geological Survey (BGS) is an applied geoscience research centre that belongs to UK Research and Innovation (UKRI) and is affiliated to the Natural Environment Research Council (NERC). It is a world leading geological survey whose core mission is to advise government of science related to the subsurface and to undertake applied research to solve earth and environmental issues, both in the UK and globally. It is funded directly by UKRI, as well as through research grants and private sector contracts.

We strive to promote equality and diversity across our organisation in order to continuously improve our scientific and organisational efficiency As such, we aim to have a workforce with employees from all backgrounds with people who are passionate about earth science and who share our dedication to work for the good of the environment and the benefit of society.

**How to apply**

Applicants are required to include a CV and covering letter outlining their suitability for the role. We would stress the importance of this paperwork in our selection process.

**Public Engagement & Enquiries Coordinator: Skills Specification**
- Criteria to be assessed at Shortlist ‘S’ and Interview ‘I’ Stage_

**Qualifications**
- Essential_

And/or
- Demonstrable equivalent work experience (S)
- Desirable_

**Experience**
- Essential_
- Good amount of experience in Public Engagement/education/customer service or similar (S&I)
- Experience of, or demonstratable understanding of, creating, delivering, and evaluating small scale engagement projects (S&I)
- Confirmed experience of successfully working towards shared goals or projects within a team (S&I)
- Experience of, or demonstratable understanding of, co-ordinating events involving internal and external partners (I)
- Desirable_
- Experience of working or studying within a science-based organisation (S)
- Experience

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