File Delivery Operator
2 weeks ago
**Overview**
The File Delivery Operator is the first link in the content production chain; without this role, content does not get seen by the customer at home. Ensuring that content is fit for purpose and managed in a timely fashion, the File Delivery Operator upholds high standards of QC and metadata to facilitate the smooth transition of content assets from production through to playout.
**Please note that this position will initially be offered as a fixed term contract.**
**Responsibilities**
**Ingest**
- Ensure ingest of live video streams guaranteeing all content is captured
- Check all ingests to confirm the content has been correctly captured in a timely fashion
- Liaising with Media Managers and Engineering team to escalate issues around systems, procedures and schedules
**File delivery**
- Full understanding of day to day file delivery schedule
- Quality control of all files to be delivered for transmission
- Liaising with Media Managers and Production to ensure all deliverables are compliant to the Sport delivery protocol
- Monitoring creation of TX and associated metadata files to ensure timely and accurate delivery
- Understand all delivery routes to Transmission partners
**Qualifications**
- Excellent communication skills
- Attention to detail is essential
- Thorough understanding of metadata; it’s importance and the role it plays in automated and manual file based workflows
- Positive and enthusiastic with the ability to react under pressure to requests
- Ability to work under pressure
- Proven ability to prioritise and manage workload is fundamental to this role
- Excellent knowledge of video and audio file formats and media, ingest, transcoding software, media management tools and computer systems
- Ability to work well within a team as well as being able to work alone
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