Repairs Planner

**Repairs Planner / Scheduler - Social Housing Repairs & Maintenance**
**Full-Time, Permanent position**
**Based in Tunbridge Wells - free parking available**
**Salary £25,000 - £27,000 per annum**

Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you

Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers / Customer Service Advisors to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Tunbridge Wells.

For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.

**Planner / Scheduler Responsibilities**:

- Managing calls on system
- Managing operatives diaries
- General administration
- Planning repairs and maintenance requests to the relevant operative
- Ensure trade skill sets and location parameters are working effectively
- Liaising with operatives, tenants and the Client
- Document Control - Ensure worksheets are received and checked
- Work towards individual and client KPI's
- Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
- Tracking and monitoring to completion
- Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
- Organisation of external supply companies
- Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
- Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Tunbridge Wells, Kent: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Repairs Planning: 1 year (required)

Work Location: In person

Reference ID: 37263