Returns Administrator

2 months ago

Rugby, United Kingdom Great Bear Full time

Company Description

Great Bear is a leading 3rd party logistics business providing a wide range of ambient warehousing services, shared-user and dedicated transport solutions to a wide variety of customers alongside offering a flexible mix of added-value services to simplify supply chain. We operate over 7 million sq.ft. of warehousing space across 30+ locations in the UK. Our distribution network spans all corners of the country.

Our Rugby site are now recruiting for a Returns Administrator on a full time basis.

Salary**:£24,690 per annum

Working hours: Monday - Friday

**Job Description**:
The purpose of a Returns Administrator is to ensure accurate stock levels on site, to capture all work completed on site through the warehouse management system all to provide both the customer and the Business with all returns activities.

Key Duties of a Returns Clerk:

- Carry out physical stock counts of the returned stock in a structured and accurate manner. Capture all checks made and any discrepancies found.
- Ensure that an effective competence management system is maintained.
- Adjust the stock levels on WMS as a result of your checks.
- Ensure all administrative duties are carried out with efficiency and professionalism to the required business standards and within the agreed timescales.
- Prepare reports on Customer returns.
- Maintain good communication with customers and managers.
- Maintain Health and Safety via compliance with risk assessment guidelines ensuring that any issues are bought to the attention of your direct manager.

**Qualifications**:

- Proven experience in a similar role
- PC literate with a sound working knowledge of a Warehouse Management System desirable
- A personable and professional style: you will need to liaise with our customers functional representative.
- Knowledge of Health & Safety Legislation, good working practices, Regulatory inspections/servicing compliance with the Health & Safety at Work Act 1974
- Implement and maintain 3rd party quality agreements to ensure continuous and integrity of the supply of critical equipment and components
- Good time management skills with the ability and desire to solve problems
- Have a flexible approach to work and working hours
- Self-motivated with a keen desire to participate as a pro-active member of the team

Additional Information

As part of its Drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

- Competitive salary
- Competitive holiday entitlement
- Pension scheme
- Life Assurance
- Retail discounts via our benefit platform

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