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Administrative Assistant
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Maintenance Administrator to join our team at ROSE & YOUNG RECRUITMENT LTD. As a key member of our operations team, you will be responsible for coordinating and managing maintenance activities, ensuring seamless communication with clients, landlords, and contractors.
Key Responsibilities:
- Coordinate and schedule maintenance activities, including gas safety and electrical inspections, and ensure timely completion of tasks.
- Manage the key system, ensuring all keys are accounted for and returned promptly.
- Organize and maintain a comprehensive contractor database, ensuring all necessary certifications and insurance policies are up-to-date.
- Provide exceptional customer service, responding to inquiries and resolving issues in a professional and timely manner.
- Assist with ad-hoc duties, such as key cutting and liaison with contractors.
- Manage the diary, ensuring all appointments and tasks are scheduled and completed efficiently.
- Produce property particulars and window cards, ensuring accurate and up-to-date information.
- Ensure the office is manned at all times, providing coverage for colleagues as needed.
- Maintain accurate system notes, documenting all interactions, telephone calls, and emails.
- Book inventories and checkouts, as instructed by the Lettings Manager/Negotiator.
- Notify utility companies and council tax departments of changes in tenancy and meter readings.
- Draft new tenancy paperwork, ensuring accuracy and compliance.
Requirements:
- Previous administration experience, preferably in a maintenance or facilities role.
- Excellent MS Office skills, including Word and Excel.
- Strong verbal and written communication skills, with the ability to build rapport with clients and colleagues.
- Valid car driver's license.
