Support Officer

6 months ago

West Berkshire, United Kingdom A2Dominion Housing Group Ltd. Full time

**Support Officer**

**Permanent, Full Time**

**£23,178 - £24,398 per annum**

**Floating Support in and around Berkshire, West Berkshire and Oxford**

**More about the role**:

- Are you looking for a rewarding job that helps people to live safe, happy and independent lives?_

This role is for a supported housing scheme for unaccompanied asylum seekers 18 plus with no recourse to public funds. There are support staff available Monday to Friday. In this role, you will identify and deliver flexible housing related support to service users to enable them to develop independent skills in order to move on to their own accommodation.

Responsibilities include, but are not limited to:

- Assess all new tenants and allocate beds according to procedures
- Provide information and advice to service users in order to assist them in establishing and maintaining their tenancy
- Ensure room checks and housekeeping void procedures are followed and that voids are kept to a minimum
- Ensure that tenancy/license is upheld
- Carry out risk assessments as necessary, liaising with other agencies where appropriate
- Promote user participation by providing information and advice choices to enable residents to participate more fully in decisions relating to them
- Carry out designated H&S checks and facilities management of the building and liaise with internal departments This role will require working alone more often than not so discipline and self-motivation is key

At A2Dominion Care & Support we are transforming our services to being person-centred within a psychologically informed environment. If you’re not sure what this means - don’t worry as you’ll receive full training as part of your induction.

**More about you**:

- Experience of working in a customer-facing role, motivating complex and diverse client groups to sustain housing, health and/or work outcomes
- Experience of providing support to diverse client groups
- Ability to communicate effectively at different levels
- Driving License and use of own transport
- You must have a full driving licence, together with a car available and insured for business purposes. Where you need to use this for business travel, mileage reimbursed at 45p per mile
- You should be able and willing to work flexibly across similar Care & Support services within a reasonable distance from your main base (transport costs reimbursed) in support of colleagues elsewhere - remember, this works both ways

**About us**

We are one of the UK’s leading housing associations. Our vision is to improve people’s lives through high-quality homes and services.

We operate across London and southern England, providing affordable, private and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people. We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand.

Whilst we take a commercial approach to housebuilding, all the profits the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers.

**Choosing us is easy**
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

- 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
- Flexible working
- Investment in your learning and development

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

**Salary**: £23,178.00-£24,398.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Referral programme
- Store discount

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: On the road

Reference ID: req2324

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