Income Officer

6 months ago


Berkshire, United Kingdom Eden Brown Full time

Are you ready to make a real impact on people's lives while enjoying a dynamic and supportive work environment? Our client a Housing association n is looking for an enthusiastic and dedicated Income Officer to join their team based in Berkshire. This is a fantastic opportunity for a 3-month ongoing position, offering a competitive rate of £22.59 per hour umbrella.

**Our client** is one of the UK's leading providers of affordable housing. With a commitment to creating vibrant, sustainable communities, we work tirelessly to provide homes and support services to those who need them most. By joining, you'll be part of a passionate team dedicated to improving the lives of our residents.

**Key Responsibilities**: As an Income Officer, you will play a crucial role in ensuring that our residents have the support they need to sustain their tenancies. Your responsibilities will include:

- ** Income Recovery**: Proactively managing rent arrears to minimise financial loss for both residents and the organisation.
- ** Advice and Support**: Providing financial advice and support to residents facing financial difficulties, helping them find solutions to maintain their tenancies.
- ** Monitoring Payments**: Monitoring and reconciling rent payments, identifying and resolving discrepancies promptly.
- ** Engagement**: Building positive relationships with residents and partner agencies to ensure a collaborative approach to income management.

**What We Offer**:

- ** Competitive Pay**: Enjoy a competitive hourly rate of £22.59 per hour umbrella.
- ** Rewarding Work**: Make a real difference in the lives of our residents and contribute to creating vibrant communities.
- ** Supportive Environment**: Work in a supportive team that values your contributions and offers opportunities for professional growth.
- ** Flexible Working**: We understand the importance of work-life balance and offer flexibility where possible.

**Requirements**: To excel in this role, you'll need:

- Experience in income management, ideally within the housing sector.
- Strong communication and interpersonal skills.
- Empathy and a customer-focused approach.
- Excellent organisational and problem-solving abilities.

**How to Apply**: If you're ready to take on this rewarding challenge and contribute to our mission, we'd love to hear from you. Please submit through your updated CV

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.


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