Student Services Officer

3 weeks ago


London, United Kingdom Big Creative Training Ltd Full time

**Job purpose**:
To provide support to the Student services team. This role will be an interesting and varied administration role. It gives the opportunity to learn and work within an established and efficient team within an educational setting.

To help develop the whole individual in accordance with the mission and values of BCT namely: respect, resilience, independence, kindness, integrity. The outcome being to ensure our learners leave empowered to lead purposeful lives with integrity.
- Monitoring learner attendance and punctuality
- Contacting Parents and carers regarding attendance & punctuality
- Administration duties as directed by the Student Services manager
- Progression tracking of learners once they leave
- Student welfare and IAG
- Tracking internal progression inc High Needs
- Tracking learners with health issues
- Pastoral support
- Breakfast club
- Certificates / predicted grades letters for showcase event
- Tracking of engagement with student services / issue / outcome

**Student Services Team**
- To work with the student services manager to ensure the attendance of the learners is monitored and actioned with smart targets for learners.
- To provide advice and guidance to learners who visit the student services hub as required. Sign posting the students to internal and external organisations as required.
- To ensure that the Student services hub is always neat and tidy and well stocked with information.
- To be proactive in researching activities and support that meets the students interests and needs. Input into the calendar of events for the year and take an active part in the planning of events held by the student services department.

**BCT Targets**

You are expected to support BCT with attendance and punctuality monitoring, to ensure the following outcomes for each cohort:

- Punctuality 95%
- Attendance 90%
- Retention 85%

**Accreditation and assessment**
- Invigilate for learners sitting exams in accordance with JCQ requirements

**Salary and days of work**
- **35 hours per week**:

- 5 days per week - Monday - Friday
- 52 weeks per annum (Full Time)
- Annual Leave - 22 days+ 8 bank holiday days
- Salary is **£21,000 **per annum
- Start Date: 2**1st August 2023**

This is fixed term maternity contract **for **1 year**, **_**however we reserve the right to review the length of the contract in line with the maternity dates issued by the substantive post holder.**_

**How to apply**

You must be eligible to work in the UK and possess a UK work permit if you need one.
Please note this job is based in London and cannot be done remotely.

**For teaching positions only**

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Work Location: In person



  • London, United Kingdom Islington Schools HR Services Full time

    **Salary**: SC4 **Actual salary**: £18,652 - £19,938 **Contract status**: Permanent - Term time only **Hours**: Part-time (27.5 hours) We require a Student Services Officer, to provide general welfare and administer first aid and medicines to all students as required in keeping with the school's policies. You will join the Child Protection team as a...


  • London, Greater London, United Kingdom www.kcl.acjobs089185-programme-officer-x2 Full time

    The Programme Officer acts as the first point of contact for queries from students and academic staff within the School of Law. They must carry out detailed and accurate work that supports the delivery of our taught programmes and enables student lifecycle activities to run smoothly. With support to develop a working knowledge of regulations and processes,...


  • London, United Kingdom Frances King School of English Full time

    Frances King School of English is looking to recruit a Student Services Officer who will work as part of our reception team to enhance students' experience at the school from initial enquiry through to departure. Roles & Responsibilities: - Reception desk - Answering incoming phone calls & taking appropriate action - Handling & managing all leads through...


  • London, United Kingdom University of Westminster Full time

    This post is full time and permanent, working 35 hours per week. We have an exciting opportunity to become part of a new Welcome and Arrivals unit, based within the Student Lifecycle team at the University of Westminster. The Student Lifecycle team supports our alumni services and has responsibility for the coordination and delivery of centrally based...


  • London, United Kingdom Global Banking School Full time

    Do you believe education can change lives? Student Retention Officer are crucial for GBS to deliver on our commitment to care for our students, helping them to succeed in every way we can. You will be the first person they will turn to for help and you will either help them resolve their challenges or signpost them to the relevant services when the issue is...


  • London, United Kingdom City, University of London Full time

    SCHOOL / SERVICE **Professional Services** - DEPARTMENT **Joint School** - LOCATION **College Building** - CONTRACT TYPE **Fixed-term** - JOB CATEGORY **SALC / Clerical / Technical / Support** - HOURS **Full-time** - SALARY MIN **£41,732** - SALARY MAX **£48,350** - PUBLICATION DATE **06-Sep-2023** - CLOSING DATE **20-Sep-2023** Founded in 1894,...


  • London, United Kingdom University College London Full time

    **Ref Number** B01-03291 **Professional Expertise** Administration and Business Support **Department** Vice-President (Operations) (B01) **Location** London **Working Pattern** Full time **Salary** £32,331 - £37,548 **Contract Type** Permanent **Working Type** On site (> 80% of working time) **Available For Secondment** No **Closing...


  • London, Greater London, United Kingdom Ravensbourne University Full time

    Hours per Week: 21Contract Type: Fixed Term - Ends 31/12/2024Ravensbourne is looking to recruit a part-time Student Support Officer who will help manage student enquiries during weekday evenings. You will work alongside a fellow Student Support Officer from 4pm until 9.30pm on the Information Helpdesk within the Ravensbourne campus. You will be working...


  • London, United Kingdom Adecco UK Full time

    Adecco are currently recruiting for a **Student Administration Officer** to join a prestigious university based in Canary Wharf. **Salary**: £13 **Duration**:ASAP - end of April (high potential of being extended) **Working pattern**:Fully Onsite, 35 hours per week **Contract type**:Temporary **Roles and responsibilities** **Enrolments** - Assist with...


  • London, United Kingdom Ravensbourne University Full time

    Hours per Week: 21 Contract Type: Fixed Term - Ends 31/12/2024 Ravensbourne is looking to recruit a part-time Student Support Officer who will help manage student enquiries during weekday evenings.  You will work alongside a fellow Student Support Officer from 4pm until 9.30pm on the Information Helpdesk within the Ravensbourne campus. You will be...


  • London, United Kingdom City, University of London Full time

    SCHOOL / SERVICE **The City Law School** - DEPARTMENT **School Administration** - LOCATION **Sebastian Street** - CONTRACT TYPE **Permanent** - JOB CATEGORY **SALC / Clerical / Technical / Support** - HOURS **Full-time** - SALARY MIN **£32,982** - SALARY MAX **£40,521** - PUBLICATION DATE **31-Oct-2023** - CLOSING DATE **13-Nov-2023** Founded in...


  • London, United Kingdom Ravensbourne University London Full time

    **Student Services**: **Location**: - Penrose Way**Salary**: - From £29,118**Post Type**: - Full Time**Contract Type**: - Permanent**Closing Date**: - 23.59 hours BST on Monday 01 April 2024**Reference**: - P2024035**Our university** Ravensbourne University London is an innovative, industry-focused university located at the heart of London’s newest...


  • London, United Kingdom City, University of London Full time

    SCHOOL / SERVICE **Professional Services** - DEPARTMENT **Joint School** - LOCATION **College Building** - CONTRACT TYPE **Fixed-term** - JOB CATEGORY **SALC / Clerical / Technical / Support** - HOURS **Full-time** - SALARY MIN **£32,982** - SALARY MAX **£40,521** - PUBLICATION DATE **01-Nov-2023** - CLOSING DATE **14-Nov-2023** Founded in 1894,...


  • London, United Kingdom Bath Spa University Full time

    Job title Student Success Officer Job reference REQ001881 Date posted 12/07/2023 Application closing date 28/07/2023 Location London - New City College Salary £27,979 - £31,396 per annum Contract type Full time, 37 hrs per week, 52 weeks per year Contractual hours 37 Basis Full time Job category/type Professional...


  • London, United Kingdom London School of Science and Technology (LSST) Full time

    The London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses. The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background,...


  • London, Greater London, United Kingdom University of Westminster Full time

    This role is full time and permanent, working 35 hours per week.We have an exciting opportunity to become part of a new Welcome and Arrivals unit, based within the Student Lifecycle team at the University of Westminster. The Student Lifecycle team supports our alumni services and has responsibility for the coordination and delivery of centrally based student...


  • London, United Kingdom University of Westminster Full time

    This role is full time and permanent, working 35 hours per week. We have an exciting opportunity to become part of a new Welcome and Arrivals unit, based within the Student Lifecycle team at the University of Westminster. The Student Lifecycle team supports our alumni services and has responsibility for the coordination and delivery of centrally based...


  • London, United Kingdom TPP Recruitment Full time

    Due to a busier period ahead, a client based in East London is seeking a temporary Student Records Officer to join their team of 15. The full-time contract (35 hours per week) is expected to last for a minimum of 3 months, to start asap. The client will then review workload demand and budget to see if this can be extended. **Main duties** - Managing and...


  • London, United Kingdom London School of Science and Technology (LSST) Full time

    **Job Purpose** To provide both pastoral and curriculum support to students, including those who have declared a disability or who are in danger of dropping out or underachieving. Work with the Student Union Reps to deliver extracurricular activities and provide support with Student Union activities. **Key responsibilities**: - Offer confidential,...


  • London, United Kingdom Big Creative Training Ltd Full time

    **Job purpose**: To provide support to the Student services team. This role will be an interesting and varied administration role. It gives the opportunity to learn and work within an established and efficient team within an educational setting. To help develop the whole individual in accordance with the mission and values of BCT namely: respect,...