Receptionist (£10.50p/h)

2 days ago


Brighton, United Kingdom Grosvenor Casino Full time

Company Description
- Grosvenor Pier Nine is Brighton’s Premier leisure, entertainment and gaming destination you and your friends can make your own. Bringing a sense of style and sociability without the membership fees. This new kind of "third place" is entirely inclusive and proud to be rooted in Brighton’s community._
- Bright_**_On_**_ your doorstep. Committed to safer gambling for our customers and building and inclusive, diverse and engaged team._

**_
Pier Nine is open till 04 AM every day, therefore applicants will often be required to work evenings & into the night-time, during weekdays and at weekends. We can consider your availability in line with our business needs, but this is not your average 9-5 and we are looking for Team to work flexibly, to meet the needs of our customers._**

**Job Description**:
As a Receptionist you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You will;
- Welcome customers warmly into the business
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Work with your colleagues to provide efficient and dynamic service
- Deliver an excellent customer experience
- Engage and support the G one process
- Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and safer gambling
- Immaculate operational standards in all areas of food beverage and reception

**Qualifications**:
**Qualifications**:

- Positive attitude
- Experience of working successfully in a hospitality role
- (preferred) Previous experience working in a multifaceted role
- Fanatical about delivering customer experience
- Ability to collaborate with the wider business
- Sound communication skills
- Comfortable with change and ability to embrace new ways of working
- Must be able to work shifts at any time of the day, including weekends and bank holidays.

Additional Information

Starting Salary is £10.50 per hour (£21,840 per year - based on 40hr contract)

Share of all TIPS

Overnight Premium rate - £1 extra per hour

Rewards and benefits platform

50% staff discount
- Full time and Part time hours available
- Paid Breaks

Industry leading training

Enviable Career advancement opportunities

A spectacular place to work, right by the seaside

An amazing set of colleagues, who will become friends for life



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