Office and Accounts Administrator

4 weeks ago


Leeds, United Kingdom Cityred Properties Full time

**Job Summary**_

Cityred Properties is one of Leeds's most established Letting Agents, specialising in student and professional rentals in the city. We are looking for someone that is interested in a career in Property Rental and Management.

Full training will be provided.
- **Responsibilities and Duties**_

**Dealing with rental enquiries**:

- Answering the phones and taking enquiries from potential tenants by matching their requirements to properties available for rent on the internal system.
- Notifying existing tenants of future viewings
- Dealing with customers coming through the door looking to rent a property
- Signing tenants up using the company’s documentation including drafting the tenancy agreement.
- Updating our Property Management system with the new tenancies
- Electronic filing and archiving of tenant details

**Accounts management**:

- Account reconciliation.
- Rental arrears.
- Deposit reimbursements.
- Maintenance commissions.
- Landlord Statements and maintenance reports.
- Tenancy Deposit Scheme updates.
- Other account-related tasks.

**Please note, relevant training will be given.**

**Adding Properties & updating Property Portals**:

- Adding newly taken pictures to the company’s property management system
- Writing property descriptions
- Ensuring details on property portals such as Rightmove and Zoopla are correct and up to date

**Dealing with Property Management**:

- Liaising with the maintenance team or creating job sheets to be passed directly onto the contractors
- Managing maintenance reporting between portfolio managers and tenants
- Ensuring tenants/landlords are happy with the service levels demonstrated by Cityred
- Updating Landlords on tenant arrears / late payments

**Administrative support to management**:

- Inputting invoices onto our systems
- Managing letters, council tax enquiries, bills enquiries, and other related items
- Supporting management with general administrative duties such as basic data entry and filing
- Collecting and allocating rental payments
- Chasing tenant arrears
- Instructing litigation
- Supporting the Accounts Manager
- **Qualifications and Skills**_
- A Level or equivalent education
- Excellent communication skills and a professional telephone manner are essential
- Strong customer service skills
- Good IT skills
- Accounts-related experience
- Be able to multi-task and use own initiative
- A desire to learn and take on additional duties
- Highly organised
- Reliable
- Be a team player
- Previous office experience is desirable
- Driving licence

**Job Types**: Full-time, Part-time
Part-time hours: 25 per week

**Salary**: £17,500.00-£20,000.00 per year

**Benefits**:

- Company pension
- Flexitime
- On-site parking

Schedule:

- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Yearly bonus

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Expected start date: 13/03/2023

Flextime



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