Workshop Administrator

4 days ago


Sheffield, United Kingdom Northgate Vehicle Hire Full time

Workshop Administrator

Northgate Vehicle Hire — Sheffield
up to £22k per year with company benefits

This is an exciting opportunity for an ambitious, customer service professional to join one of the UK’s leading vehicle rental specialists as a Workshop Administrator and bring to life the Northgate branch experience for our customers.

The workshop delivers maintenance, servicing and warranty work for a large fleet of vehicles. The workshop is an important part of our business. Being a Workshop Administrator puts you right at the heart of our business, supporting customers to deliver on their business promises. You will spend time with a wide variety of customers both face-to-face and by phone, each with their own unique needs - the thing they all have in common is that they are looking to you to deliver a great experience and provide the right service for them.
**About you**
- You come from a fast-paced, customer-focused background - the industry is not important but where you excel is in quickly understanding what matters to your customers.
- You are a people person - you put yourself in your customer’s shoes and communicate well with them in sometimes-difficult situations. As a Workshop Administrator, if you cannot help, you know who can.
- You get involved in every part of our business - you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done.
- You can do more than one thing at once - you can be sure you will never be looking for something to do, so being able to prioritise and plan your work is key.
- You are comfortable using office based IT systems - ensuring we keep track of our vehicles, customers and performance means the branch works efficiently and delivers results.
- You are enthusiastic about our business - a Workshop Administrator is the face and voice of Northgate so we will look to you to make a great first impression and deliver an exceptional experience every time.
**As a Workshop Administrator, we offer**:

- Competitive Salary with quarterly bonus
- A proven induction-training plan to help you learn how we do things, guidance from experienced colleagues and ongoing support from your manager.
- The first step in a great career We have an impressive record of developing our people using clear career development pathways and making a commitment to supporting your professional development.
**Rewards**

We want to help fulfil your ambition and your hard work will be rewarded with:

- up to £22,000 salary
- performance bonus
- Company recognition scheme
- 31 days holiday (including bank holidays) & 1 Birthday holiday.
- Company pension
- Employee benefits and assistance program
- Retail and staff discounts

If you would love to join one of our amazing teams as Workshop Admin, we encourage you to apply.


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