Customer Service Executive

6 months ago


Birmingham, United Kingdom Hranipex Ltd Full time

1. Entry requirements
- Sales and/or administration experience is essential.
- Previous technical sales and/or administration is beneficial.

2. Skills required
- Outstanding customer service skills
- Excellent IT skills including Excel and Outlook
- Close attention to detail

3. What you'll do
Your day-to-day duties could include:

- Processing orders, upselling, credit checks and payments
- Sending out invoices and other paperwork
- Updating customer records using CRM system
- Organising deliveries
- Providing after-sales support
- Typing up documents like letters and reports

Additional Activities
- Proactively contact existing customers to promote the Hranipex portfolio of products
- Support with Credit Control by contacting customers to advise them that they are in breach of their agreed terms
- Support Purchasing department by taking an active role in purchasing goods relating to the business including product from head office, fleet and other relevant services
- Imputting and following up claims that are raised by the UK office to head office or from customers to the UK office.
- Becoming a product champion within the office team.

4. Salary & Benefits
- £20,000 - £24,000 depending on experience and skills
- Monthly bonus
- Hybrid Working
- 30 days holiday per year
- Free onsite parking
- Laptop & Mobile Phone

5. Working hours
- You’ll work up to 40 hours a week, Monday to Friday on a shift rota:

- 8am - 4pm and 9.30am - 5.30pm

6. Career path and progression
- With experience, you could become a Team Leader or Office Manager.

**Job Types**: Full-time, Permanent

Pay: £20,000.00-£24,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Cycle to work scheme
- On-site parking
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

**Experience**:

- Administrative: 2 years (required)

Work Location: Hybrid remote in Birmingham, B37 7WN



  • Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    **Customer Service Executive** **Salary: £26,000-30,000 with commission** **Mainly remote (Birmingham)** **BCR/OO/11070** Bell Cornwall Recruitment are hiring for a Customer Service Executive. Our client is a forward-thinking software service company in the education sector. They are searching for a professional individual with a proactive attitude and...


  • Birmingham, United Kingdom PYVITAL Full time

    Job Description Job Title: Customer Service Executive


  • Birmingham, United Kingdom AA Acquisitions Ltd Full time

    Are you passionate about providing exceptional service and resolving customer inquiries? Join our team as a Customer Service Executive and become a vital part of our commitment to delivering outstanding customer experiences. **Responsibilities**: - Provide exceptional customer service to clients via various face to face channels - Assist customers with...


  • Birmingham, United Kingdom CV-Library Full time

    Job Title: Customer Service Executive Location: Birmingham (Training), Remote (After Training) Contract Details: Permanent Salary: £22,275 - £27,295 per annum (depending on experience) + shift allowance About Our Client: Our client is a leading insurance company that believes in delivering exceptional customer service. They pride themselves...


  • Birmingham, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Service Executive / Customer Service Advisor** ***VARIETY OF SHIFTS AND LONG TERM ROLES** Our client, a large global logistics company based in Hams Hall, Birmingham requires Customer Service Representatives, with positions leading to permanent after a successful trial period. Working in a nice clean building and within a great team...


  • Birmingham, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Service Executive / Customer Service Advisor** ***VARIETY OF SHIFTS AND LONG TERM ROLES** Our client, a large global logistics company based in Hams Hall, Birmingham requires Customer Service Representatives, with positions leading to permanent after a successful trial period. Working in a nice clean building and within a great team...


  • Birmingham, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Service Executive / Customer Service Advisor** ***VARIETY OF SHIFTS AND LONG TERM ROLES** Our client, a large global logistics company based in Hams Hall, Birmingham requires Customer Service Representatives, with positions leading to permanent after a successful trial period. Working in a nice clean building and within a great team...


  • Birmingham, United Kingdom Euro Packaging UK ltd Full time

    **EP Group** EP Group is an award winning global packaging manufacturer with production facilities across Europe and South East Asia. We specialise in a range of paper and plastic based packaging products selling to many of the world’s largest retailers. **Customer Service Executive - Helpdesk** **Contract**:12 months...


  • Birmingham, Birmingham, United Kingdom Executive Network Group Full time

    About This RoleWe are seeking a skilled Helpdesk Coordinator to join our dynamic team at Executive Network Group. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys providing top-notch support.Key ResponsibilitiesOversee daily helpdesk operations, ensuring timely resolution of ticketsProvide exceptional support to...


  • Birmingham, United Kingdom SCC Full time

    **About The Role**: Role**:Recycling Services Customer Services Executive** Location**:Birmingham** **(SCC operate hybrid working, which comprises of a mix of office and home working)** Contract Type**:Permanent, full time** Salary Package**:£21,000 to £23,000** **plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering...


  • Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    **Customer Experience Executive** £20,000 - £25,000 Birmingham City Centre BCR/RM/10733 Are you looking to work within a vibrant and fast paced environment in a fantastic new office? Bell Cornwall Recruitment are recruiting for an exciting opportunity as Customer Experience Executive based in Jewellery Quarter! Our client is one of the fastest growing...


  • Birmingham, United Kingdom Digby Morgan Full time

    summary - _ birmingham, west midlands_ - _ £21,000 - £22,000 per year_ - _ contract_- specialism - customer services- sub specialism - customer service- reference number - PR-863279 - job details Are you an experienced Administrator or Customer Service Advisor? Articulate in your approach and have great attention to detail? Want to work for a global and...


  • Birmingham, United Kingdom Give A Grad A Go Full time

    Starting salary of £40,000 - £45,000 - Excellent growth and personal development plans - Flexible working **Company profile - Innovation and Training Platform** This company was created in 1998 to help UK accounting practices grow and prosper. It now supports well over 1,000 member firms through an extensive training programme, including technical...

  • Junior sales

    4 weeks ago


    Birmingham, United Kingdom Iidem Full time

    Junior sales & customer service executive Feel like youre moving nowhere in your career? Are you bored working in hotel/hospitality, and feeling each day is so repetitive? Calling out those who are ready to change their lifestyle and are longing for that successful life. If this describes you, well keep reading! We are a fast-paced and ever dynamic sales...


  • Birmingham, United Kingdom Bio-Circle Surface Technology Ltd Full time

    **Customer Account Executive** Bio-Circle Surface Technology Ltd - UK Southern Customer Account Executive Bio-Circle Surface Technology Ltd - UK Southern Customer Account Executive Bio-Circle Surface Technology Ltd - UK Southern About us Bio-Circle Surface Technology is the UK Subsidiary of a German Headquartered international business which operates...

  • Junior Sales

    3 days ago


    Birmingham, United Kingdom Birmingham Sales Hub Full time

    Junior sales & customer service executive Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.Feel like youre moving nowhere in your career?Are you bored working in hotel/hospitality, and feeling each day is so repetitive?Calling out those who are ready to change their lifestyle and are...

  • Junior sales

    5 months ago


    Birmingham, United Kingdom Iidem Full time

    Junior sales & customer service executiveFeel like youre moving nowhere in your career?Are you bored working in hotel/hospitality, and feeling each day is so repetitive?Calling out those who are ready to change their lifestyle and are longing for that successful life. If this describes you, well keep reading!We are a fast-paced and ever dynamic sales...


  • Birmingham, Birmingham, United Kingdom Johnson Controls, Inc. Full time

    OverviewWelcome to Johnson Controls, Inc., where we are dedicated to delivering exceptional customer service and ensuring the success of our National Account Programs. We are currently seeking a highly skilled Customer Service Coordinator to join our team.In this role, you will be responsible for coordinating and executing national account programs,...

  • Junior Sales

    3 days ago


    Birmingham, United Kingdom Birmingham Sales Hub Full time

    Junior sales & customer service executive Feel like youre moving nowhere in your career?Are you bored working in hotel/hospitality, and feeling each day is so repetitive?Calling out those who are ready to change their lifestyle and are longing for that successful life.If this describes you, well keep reading!We are a fast-paced and ever dynamic sales...


  • Birmingham, United Kingdom Verify 365 Full time

    We are seeking highly motivated and results-driven Customer Support Executives to join our fast-growing digital onboarding technology team in Birmingham. Seniority Level: Entry level **Is this role for you?** We are looking for Customer Support Executives to join our fast paced team in Birmingham to assist with the day to day client relations for our...