Customer Service Executive

7 months ago


Birmingham, United Kingdom The Best Connection Employment Group Full time

**Title: Customer Service Executive / Customer Service Advisor**

***VARIETY OF SHIFTS AND LONG TERM ROLES** Our client, a large global logistics company based in Hams Hall, Birmingham requires Customer Service Representatives, with positions leading to permanent after a successful trial period.

Working in a nice clean building and within a great team environment, the general duties will involve dealing with inbound/outbound calls from existing clients. Full training is provided, however the role will involve using computer systems therefore must be IT Literate.

***IMMEDIATE POSITIONS AVAILABLE SO APPLY NOW**

**Key Responsibilities**:

- Working with a large number of existing clients and logging orders.
- Providing a great customer experience to internal and external clients.
- Dealing with customer queries professionally and efficiently
- Working within a team environment and to agreed timescales.

**Benefits**:

- Free parking and close to public transport along with free tea and coffee
- 3 Day Induction and training programme
- Various day shifts and Saturday overtime available
- Pool table and Dart Board onsite
- Big TV screen to enjoy sporting events
- Team building exercises and social events
- Monthly Reward and Recognitions
- Immediate start, ongoing work and potential career progression
- Full Training provided including training buddy
- Relaxed dress code
- Clean working environment

**Rate of Pay**:

- £10.82 per hour / £16.23 per hour overtime

**Hours of Work (various shifts available working 8 hours per day between 07:00 and 18:00 Monday to Friday)**
- 0700 - 1530
- 0730 - 1600
- 0800 - 1630
- 0830 - 1700
- 0900 - 1730
- 0930 - 1800

**Benefits of working for The Best Connection**:

- 28 days paid annual leave
- Online payslips, Weekly pay and Pension contribution
- Optional accident insurance

**Benefits & Requirements**:

- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Induction Training
- Ongoing Assignment
- Overtime Available
- Possible permanent position following a successful trial period
- Training Provided

**How to achieve higher pay rate**:
See below for details



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