Customer Success Associate
1 month ago
LinkedTrade Technologies is a leading SaaS multi-dealer platform dedicated to the structured products industry. LinkedTrade connects the Buy-side (private banks, asset managers, and distributors) to the Sell-side (issuers and investment banks) and offers end-to-end automation and real-time connectivity for financial engineering, pricing, execution, and life-cycle management of structured products.
We empower the Wealth Management industry with our digital platform and provide an easy-to-use web-based solution customized to any of our client’s needs. LinkedTrade offers cutting-edge solutions that outperform traditional services and allows fast pricing and execution on all structured products with most issuers.
As part of our Client Success team, you will have the opportunity to collaborate with our clients to ensure they maximize the value they receive from LinkedTrade. You will handle business development for existing customers, onboarding, training, support, and upgrades. You will work with a team passionate about playing a significant role in our clients' growth.
LinkedTrade is looking for a highly motivated and experienced Customer Success Associate with a passion for technology and a strong interest in derivatives and structured products. Customer Success Associates are in the front line for most expansion opportunities and new client onboarding.
**Key responsibilities**:
- Understanding all the features of the LinkedTrade platform and how they relate to business needs
- Manage the onboarding and integration of new clients
- Organize regular presentations to educate our clients on how to use LinkedTrade
- Support our clients, discuss, and analyze their needs to improve the workflows
- Collaborate with our developers to discuss and solve any identified issues
- Participate in the road map design and release cycles
- Coordinate with our developers for hotfixes
- Collaborate with our management team on the marketing strategy
**Skills**:
- Strong interest in FinTech and derivatives
- High work ethic and level of professionalism
- Excellent interpersonal and communication skills
- Drive and adaptability to collaborate with various stakeholders
- Pro-activeness with customers
- Creative, problem solver and result oriented
**Qualifications**:
- 1 - 2 years sales experience, preferably working in SaaS or B2B sales
- Good knowledge in finance and ideally in structured products and equity derivatives
- A client-first attitude
- A collaborative team player with excellent communication skills
- Excellent time management and organizational skills
- Fluent in English
If you would like to discuss how you might contribute to LinkedTrade success, please submit your resume today
-
Customer Success Associate
4 weeks ago
London, United Kingdom The Opportunity Hub UK Full timeLeap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This well funded startup is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making best in class data-driven...
-
Customer Success Associate
2 months ago
London, United Kingdom The OHUB - Public Relations Full timeLeap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This well funded startup is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making best in class data-driven...
-
Customer Success Associate
2 months ago
London, United Kingdom The OHUB - Public Relations Full timeLeap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This well funded startup is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making best in class data-driven...
-
Customer Success Specialist
1 month ago
London, United Kingdom Customer Management Resourcing (CMR) Full time**Customer Success Specialist (Contractor)** **Salary: £180-200 day rate Inside IR35** **Duration: 6-12 months** **Hybrid Working (Central London)** We have the perfect opportunity for an experienced Customer Success Specialist to join an International Asset Management firm based in Central London. Have you got excellent experience in Financial Services...
-
Customer Success Associate
4 weeks ago
London, United Kingdom Achievers Full time**About Achievers** **Our commitment to you**: At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. You'll have the opportunity to collaborate with a...
-
Customer Success Associate
4 weeks ago
London, United Kingdom Aon Full time**Job Description**: **We’re hiring!** Are you passionate about delivering an exceptional client experience within a consulting? Our Data Solutions business (part of our Human Capital Solutions practice) are currently recruiting a Customer Success Associate (Associate Consultant) to join our team in London. Data Solutions are forging a new path in...
-
Customer Success Associate
4 weeks ago
London, United Kingdom The Economist Full timeIntroduction The Economist is a global news company covering international business and world affairs, first published in 1843. Our journalists are revered for their sharp and incisive writing and our journalism has never been stronger or more vital. We deliver our content through a wide range of products across, print, digital and audio; in apps,...
-
Customer Success Associate
1 day ago
London, United Kingdom Achievers Corp. Full timeAbout Achievers The "Achievers Employee Experience Platform" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at to learn more, and check out our platform in action here ....
-
Customer Success Associate
2 weeks ago
London, United Kingdom Achievers Corp. Full timeAbout Achievers The "Achievers Employee Experience Platform" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at to learn more, and check out our platform in action here ....
-
Customer Success Associate
6 days ago
London, Greater London, United Kingdom insightsoftware Full timeCompany Description insightsoftware is a leading provider of reporting, analytics, and performance management solutions. Over 30,000 organizations worldwide rely on us to support business needs in the areas of accounting, finance, operations, supply chain, tax, budgeting, planning, HR, and disclosure management. We enable the Office of the CFO to connect to...
-
Customer Success Associate
4 weeks ago
London, United Kingdom The Economist Group LTD Full timeIntroduction: - The Economist_ is a global news company covering international business and world affairs, first published in 1843. Our journalists are revered for their sharp and incisive writing and our journalism has never been stronger or more vital. We deliver our content through a wide range of products across, print, digital and audio; in apps,...
-
Customer Success Associate, Emea
4 days ago
London, United Kingdom Firmex Full timeFirmex is a global software-as-a-service provider with corporate headquarters in Toronto, Canada and an EMEA office centrally located in London. The company’s Firmex VDR service is the world’s most trusted virtual data room, having been used by over 120,000 companies worldwide to share confidential documents for due diligence, litigation and...
-
Customer Success Associate
18 hours ago
London, United Kingdom Quadient Full timeQuadient delivers exceptional experiences with passion. We continually strive to innovate and reimage something new. That inspires and motivates people to exceed expectations. Our business success is underpinned by the trust that our clients invest in our products, and in our commitment to delivering the very best solutions. This trust is earned by great...
-
Customer Success Associate
1 day ago
London, United Kingdom Achievers Corp. Full timeWith almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. We are looking for a Customer Success Associate to join our team in London! As a Customer Success Associate you will be responsible for driving strategy for the Achievers recognition and engagement platform while continuously driving value for our...
-
Customer Success Associate
1 day ago
London, United Kingdom Achievers Corp. Full timeWith almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. We are looking for a Customer Success Associate to join our team in London! As a Customer Success Associate you will be responsible for driving strategy for the Achievers recognition and engagement platform while continuously driving value for our...
-
Customer Success Associate
1 month ago
London, United Kingdom HqO Full time**About HqO** As the leader in workplace experience technology, HqO is transforming how people connect with each other and the places they work. The HqO Workplace Experience Platform makes it easy for companies and commercial property teams to create modern workplaces through world-class amenities and services that allow people to thrive and produce the...
-
Customer Success Associate
2 weeks ago
London, United Kingdom HelloSelf Full timeAbout UsAt HelloSelf, we provide therapy and coaching to help people feel and live better. Our innovative video therapy platform connects members with the UK's leading clinical psychologists, offering flexibility and convenience. Utilising technology and AI, we extend the boundaries of traditional therapy, accelerating progress and promoting long-term...
-
Associate Customer Success Manager
6 days ago
London, United Kingdom London Stock Exchange Group Full timeAssociate Customer Success Manager Position Summary This is a post-sales role which drives commercial value creation through adoption of Risk solutions purchased by the customer to achieve revenue retention and customer engagement. The Associate Customer Success Manager plays a key role in enhancing customer experience by leveraging a network of experts...
-
Customer Success Associate
5 days ago
London, United Kingdom Manageable Full timeFull-time, permanentHybrid (2 days / week @ our central London HQ)Product team Your future manager: Darcie MoggridgeAbout Us✨ Giving everyone at work the gift of a great manager.We believe Managers are the most valuable players that any organisation has. They have the potential to have the most outsized positive impact on individuals, teams and...
-
Customer Success Associate
6 days ago
london, United Kingdom Manageable Full time🚀 Full-time, permanent📍 Hybrid (2 days / week @ our central London HQ)🌟 Product team🧑🚀 Your future manager: Darcie MoggridgeAbout Us✨ Giving everyone at work the gift of a great manager.We believe Managers are the most valuable players that any organisation has. They have the potential to have the most outsized positive impact on...