Current jobs related to Customer Success Associate - London - Achievers

  • Customer Success Associate

    4 months ago

    London, United Kingdom Wunderkind Full time

    **CSA, UK** As a Customer Success Associate on the Customer Success, E-commerce team, you will help senior leaders at our client companies solve their most pressing digital problems through our cutting edge, People Based Marketing (PBM) software. The role involves a consultative and holistic approach to both digital marketing and client management,...

  • Customer Success Associate

    4 months ago

    London, United Kingdom The Opportunity Hub UK Full time

    Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This well funded startup is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making best in class data-driven...

  • Customer Success Associate

    3 months ago

    London, United Kingdom Cision Full time

    Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours. The Customer Success Associate in...

  • Customer Success Associate

    4 months ago

    London, United Kingdom NCS Ltd Full time

    Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This well funded start up is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making best in class data-driven...

  • Customer Success Associate

    4 months ago

    London, United Kingdom The OHUB - Public Relations Full time

    Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This well funded startup is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making best in class data-driven...

  • Customer Success Associate

    4 months ago

    London, United Kingdom NCS Ltd Full time

    Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This well funded start up is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making best in class data-driven...

  • Customer Success Associate

    4 months ago

    London, United Kingdom The OHUB - Public Relations Full time

    Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This well funded startup is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making best in class data-driven...

  • Customer Success Associate

    4 months ago

    London, United Kingdom NCS Ltd Full time

    Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This well funded start up is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making best in class data-driven...

  • Customer Success Associate

    4 months ago

    London, United Kingdom NCS Ltd Full time

    Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This well funded start up is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making best in class data-driven...

  • Customer Success Associate

    3 months ago

    London, United Kingdom LinkedTrade Technologies Full time

    LinkedTrade Technologies is a leading SaaS multi-dealer platform dedicated to the structured products industry. LinkedTrade connects the Buy-side (private banks, asset managers, and distributors) to the Sell-side (issuers and investment banks) and offers end-to-end automation and real-time connectivity for financial engineering, pricing, execution, and...

  • Customer Success Associate

    1 week ago

    London, Greater London, United Kingdom The Opportunity Hub UK Ltd Full time

    {"title": "Customer Success Role", "content": "Unlock Your Potential in Customer SuccessAt The Opportunity Hub UK Ltd, we're on a mission to revolutionize the real estate industry with cutting-edge technology. As a Customer Success Associate, you'll be at the forefront of this movement, working closely with our clients to deliver exceptional service and...

  • Customer Success Associate

    1 week ago

    London, Greater London, United Kingdom The Opportunity Hub UK Ltd Full time

    {"title": "Customer Success Role", "content": "Unlock Your Potential in Customer SuccessAt The Opportunity Hub UK Ltd, we're on a mission to revolutionize the real estate industry with cutting-edge technology. As a Customer Success Associate, you'll be at the forefront of this movement, working closely with our clients to deliver exceptional service and...

  • Customer Success Associate

    7 days ago

    London, Greater London, United Kingdom The Opportunity Hub UK Full time

    {"title": "Customer Success Role", "description": "Unlock Your Potential in Customer SuccessAt The Opportunity Hub UK, we're on a mission to revolutionize the real estate industry with cutting-edge technology. As a Customer Success Associate, you'll be at the forefront of this movement, working closely with our clients to deliver exceptional service and...

  • Customer Success Associate

    7 days ago

    London, Greater London, United Kingdom The Opportunity Hub UK Full time

    {"title": "Customer Success Role", "description": "Unlock Your Potential in Customer SuccessAt The Opportunity Hub UK, we're on a mission to revolutionize the real estate industry with cutting-edge technology. As a Customer Success Associate, you'll be at the forefront of this movement, working closely with our clients to deliver exceptional service and...

  • Customer Success Associate Manager

    6 days ago

    London, Greater London, United Kingdom Zebedee Full time

    Customer Success Associate ManagerAt Zebedee, we're on a mission to revolutionize the way developers monetize their games and apps. We're seeking a highly skilled Customer Success Associate Manager to join our team and help us achieve this goal.About the RoleThis is a unique opportunity to work with a talented team of professionals who are passionate about...

  • Customer Success Associate Manager

    6 days ago

    London, Greater London, United Kingdom Zebedee Full time

    Customer Success Associate ManagerAt Zebedee, we're on a mission to revolutionize the way developers monetize their games and apps. We're seeking a highly skilled Customer Success Associate Manager to join our team and help us achieve this goal.About the RoleThis is a unique opportunity to work with a talented team of professionals who are passionate about...

  • Customer Success Associate

    2 days ago

    London, Greater London, United Kingdom ripple Full time

    About ripple+Ripple is a consumer wellness brand offering single-use recyclable diffusers made from natural, organic ingredients. Their botanical blends are a non-addictive, nicotine-free alternative to smoking & vaping.Our mission is to revolutionise a healthier nicotine-free lifestyle, and we're looking for a highly motivated and organised individual to...

  • Customer Success Associate

    2 days ago

    London, Greater London, United Kingdom ripple Full time

    About ripple+Ripple is a consumer wellness brand offering single-use recyclable diffusers made from natural, organic ingredients. Their botanical blends are a non-addictive, nicotine-free alternative to smoking & vaping.Our mission is to revolutionise a healthier nicotine-free lifestyle, and we're looking for a highly motivated and organised individual to...

  • Customer Success Associate

    4 days ago

    London, Greater London, United Kingdom ripple Full time

    About ripple+Ripple is a consumer wellness brand that offers innovative, single-use recyclable diffusers made from natural, organic ingredients. Their unique botanical blends provide a non-addictive, nicotine-free alternative to smoking and vaping.Job OverviewWe are seeking a highly motivated and organized individual to join our team as a Customer Success...

  • Customer Success Associate

    4 days ago

    London, Greater London, United Kingdom ripple Full time

    About ripple+Ripple is a consumer wellness brand that offers innovative, single-use recyclable diffusers made from natural, organic ingredients. Their unique botanical blends provide a non-addictive, nicotine-free alternative to smoking and vaping.Job OverviewWe are seeking a highly motivated and organized individual to join our team as a Customer Success...

Customer Success Associate

5 months ago

London, United Kingdom Achievers Full time

**About Achievers**

**Our commitment to you**:
At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. You'll have the opportunity to collaborate with a diverse group of colleagues who appreciate your strengths and are excited to learn from your experiences.

We are looking for a Customer Success Associate to join our team in London As a Customer Success Associate you will be responsible for driving strategy for the Achievers recognition and engagement platform while continuously driving value for our customers. You will play a key role with our customers by promoting product adoption, highlighting best practices and implementing recognition strategies. If you are passionate about customer success, have a knack for sales and a flare for technology you’ll fit right in

**What you'll do**:

- Provide expertise on the Achievers platform and highlight key features and functionality allowing the customer to execute their employee recognition strategies
- Establish measurable goals and KPIs for your customer accounts
- Track all implementation and post-implementation adoption activities
- Drive usage and adoption of the platform and communicate best practices by hosting virtual meetings
- Meet with your customers face-to-face to plan program rollouts and explore cross-functional use cases where Achievers can help meet needs
- Connect with your customers to update on outstanding queries, reports and campaigns
- Manage a revenue pipeline while up-selling and cross-selling within the existing programs
- Lead customer workshops and training around product updates & new features
- Provide regular status reports to stakeholders on progress against established goals and manage account escalations
- Understand your customers’ requirements and their level of adoption of the Achievers platform to proactively assess risk in upcoming contract renewals
- Recognize your peers for being awesome

**What we're looking for**:

- 3 - 5 years of account management experience at a software/SAAS company
- Strong business acumen and proven ability to influence decision makers in various sizes of organisations
- Individuals who have completed formal sales training through a recognised program
- Experience in preparing and delivering presentations targeted to a senior audience
- Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience
- Demonstrated analytical skills utilising Excel and/or PowerPoint to arrange and display relevant information during customer business reviews
- Experience managing a sales pipeline and carrying a sales quota
- Strong customer-facing skills including expectation management, communication skills, information management
- Bachelor’s Degree

**Why you’ll love working at Achievers**:

- We are passionate about disruptive technology that’s rooted in science, research and data.
- We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture
- We foster an environment of connection, security, and community. You’ll feel at home, without reservation.
- We believe in moving quickly, failing fast, and adapting to change.
- We enjoy coming to work every day because we believe in our product and love our culture.
- We’re committed to achieving excellence in everything we do.