Current jobs related to Customer Service Representative - Milton Keynes - BMI Group
-
Customer Service Representative
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Pertemps Bond Full timeCustomer Service Representative **Job Summary** We are seeking an experienced Customer Service Representative to join our team at Pertemps Bond. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our clients and ensuring their experience with our company is positive. **Key Responsibilities** *...
-
Customer Service Representative
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Pertemps Bond Full timeCustomer Service Representative **Job Summary** We are seeking an experienced Customer Service Representative to join our team at Pertemps Bond. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our clients and ensuring their experience with our company is positive. **Key Responsibilities** *...
-
Customer Service Representative
4 months ago
Milton Keynes, United Kingdom Sanderson Recruitment Plc Full time**Customer Service Representative** An opportunity to be part of a team working for a leading global giant as a Customer Service Representative - In this role you will provide outstanding customer service to both internal and external customers. Helping to achieve sales targets by maximising orders and building positive...
-
Customer Service Representative
6 days ago
Milton Keynes, Milton Keynes, United Kingdom Pertemps Bond Full timeJob Title: Customer Service Representative Job Summary: We are seeking an experienced customer service representative to join our team at Pertemps Bond. As a key member of our customer service team, you will play a vital role in maintaining a great relationship with our customers and ensuring their experience with our company is...
-
Customer Service Representative
6 days ago
Milton Keynes, Milton Keynes, United Kingdom Pertemps Bond Full timeJob Title: Customer Service Representative Job Summary: We are seeking an experienced customer service representative to join our team at Pertemps Bond. As a key member of our customer service team, you will play a vital role in maintaining a great relationship with our customers and ensuring their experience with our company is...
-
Customer Service Representative
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Tate Hitchin Full time{"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Tate Hitchin. As a key member of our customer experience centre, you will be responsible for delivering exceptional service to our customers, providing timely and effective solutions to their queries and...
-
Customer Service Representative
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Tate Hitchin Full time{"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Tate Hitchin. As a key member of our customer experience centre, you will be responsible for delivering exceptional service to our customers, providing timely and effective solutions to their queries and...
-
Customer Service Representative
4 days ago
Milton Keynes, Milton Keynes, United Kingdom Harbourne Associates Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Harbourne Associates. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients across the UK.Key Responsibilities:Provide timely and effective responses to customer inquiries...
-
Customer Service Representative
4 days ago
Milton Keynes, Milton Keynes, United Kingdom Harbourne Associates Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Harbourne Associates. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients across the UK.Key Responsibilities:Provide timely and effective responses to customer inquiries...
-
Customer Service Representative
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full timeAbout TSYS Managed SVCS EMEA, LTD (GB)TSYS Managed SVCS EMEA, LTD (GB) is a leading provider of payment solutions for credit, debit, prepaid, and merchant services. Our company helps millions of people and businesses move money between buyers and sellers using our innovative payment technology and software solutions.Job SummaryWe are seeking a highly...
-
Customer Service Representative
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full timeAbout TSYS Managed SVCS EMEA, LTD (GB)TSYS Managed SVCS EMEA, LTD (GB) is a leading provider of payment solutions for credit, debit, prepaid, and merchant services. Our company helps millions of people and businesses move money between buyers and sellers using our innovative payment technology and software solutions.Job SummaryWe are seeking a highly...
-
Customer Service Representative
4 days ago
Milton Keynes, Milton Keynes, United Kingdom Harbourne Associates Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Harbourne Associates. As a key member of our sales and customer service function, you will be responsible for delivering exceptional customer experiences and ensuring the accuracy of order processing.Key Responsibilities:Manage customer queries...
-
Customer Service Representative
4 days ago
Milton Keynes, Milton Keynes, United Kingdom Harbourne Associates Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Harbourne Associates. As a key member of our sales and customer service function, you will be responsible for delivering exceptional customer experiences and ensuring the accuracy of order processing.Key Responsibilities:Manage customer queries...
-
Customer Service Representative
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Allstaff Recruitment Ltd Full timeAbout the RoleWe are seeking an experienced Customer Service Representative to join our team at Allstaff Recruitment Ltd. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support.Key ResponsibilitiesProvide timely and effective support to customers via various communication...
-
Customer Service Representative
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Allstaff Recruitment Ltd Full timeAbout the RoleWe are seeking an experienced Customer Service Representative to join our team at Allstaff Recruitment Ltd. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support.Key ResponsibilitiesProvide timely and effective support to customers via various communication...
-
Customer Service Representative
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Ostara Systems Full time{"title": "Customer Service Representative", "content": "About the RoleWe are seeking a skilled Customer Service Representative to join our team at Ostara Systems. As a key member of our Contact Centre, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to...
-
Customer Service Representative
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Ostara Systems Full time{"title": "Customer Service Representative", "content": "About the RoleWe are seeking a skilled Customer Service Representative to join our team at Ostara Systems. As a key member of our Contact Centre, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to...
-
Customer Service Representative
4 months ago
Milton Keynes, United Kingdom BMI Group Full time**Empower, Connect, Evolve, **and** Inspire - **these are the values that drive us and make **BMI **a company where you can thrive and grow. **Customer Service Representative** Office address: BMI House, Kiln Farm, Milton Keynes, MK11 3LW (Head Office for UK & Ireland) Office based Monday - Friday (40 hour week) Rotational working pattern: 7:30 - 4:30pm,...
-
Customer Service Representative
3 weeks ago
Milton Keynes, United Kingdom Tsys Managed Services EMEA Full timeCustomer Service Representative Do you have a keen eye for detail? Are you passionate about seeking the best outcome for customers? Are you empathetic and able to calm people in distress? We have an amazing opportunity for vibrant, hardworking individuals to join our team in Caldecotte, Milton Keynes, providing excellent customer service to an array of...
-
Customer Service Representative
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Taylor & Francis Group Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Taylor & Francis Group. As a key member of our global customer support team, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Resolve...
Customer Service Representative
4 months ago
**Empower, Connect, Evolve, **and** Inspire - **these are the values that drive us and make **BMI **a company where you can thrive and grow.
Customer Service Representative
Office address: BMI House, Kiln Farm, Milton Keynes, MK11 3LW (Head Office for UK & Ireland business)
Monday - Friday (40 hour week)
Rotational shifts: 7:30 - 4:30pm, 8 - 5pm, 8:30 - 5:30pm
BMI is a leader within the roofing industry and we're looking for a skilled Customer Service Representative to us.
This is an exciting full time position where you will be instantly adding value and becoming an important member of the team.
As a Customer Service Representative your role is to deliver excellent customer service and build positive relationships with both internal and external customers.
The role:
As the Customer Services Representative, you'll be delivering excellent customer service over the phone to both internal and external customers and building positive business relationships.
The role includes high volume inbound and outbound end to end call management. Ideally you will have experience dealing and owning customer queries start to finish.
Key responsibilities:
- Ensure accuracy of order processing (SAP), including correct pricing to eliminate any invoice pricing queries
- Manage any supply or delivery issues to ensure OTIF target is achieved
- Develop professional working relationships, in particular ensuring close communication with Field Sales on all account management matters
- Maintain all the systems, procedures and practices which support the sales and customer service function
- Record all customer complaints on the Complaint Notification systems.
- Investigate, resolve and close within agreed timescales
- Monitor and evaluate personal performance to enhance individual / team results in line with departmental KPI’s.
What we're looking for:
We’re looking for those who are motivated to go the extra mile for our customers. You’ll enjoy developing lasting relationships and thinking of effective solutions quickly
To be successful, you’ll have an excellent telephone manner dealing with queries and using an ERP system.
About BMI
BMI is a new name backed-up with over 180 years of roofing experience and knowledge. Bringing together some of the industry’s most trusted local brands such as Redland & Icopal to become the largest supplier of both flat and pitched roofing and waterproofing solutions throughout Europe.
With over 120 production facilities across Europe, Africa and Asia, and more than 9,800 employees worldwide, we're well positioned to offer an unparalleled level of experience and innovation to our clients.
Our roofing products and systems are designed and manufactured in the UK. We have multiple manufacturing sites and distribution depots across the UK and Ireland with our UK&I Head Office based in Milton Keynes and our industry-leading BMI Academy is based in South Cerney, Gloucestershire.
Across these sites we offer a wide range of opportunities; from dedicated sales managers and technical experts to skilled operators in our plants, we value every role in the BMI Team and are united in delivering excellence for our customers and becoming the best roofing and waterproofing solutions company in the world.
Package details
We offer a range of benefits that include a competitive base salary, performance-based bonus (depending on the role), 25 days annual leave plus Bank Holidays. Company matched pension contributions between 4% and 8%, Employee Assistance Programme, free parking on site plus a number of other benefits such as a cycle to work scheme, gym discounts and cash back rewards.
- A career with _BMI Group_ is more than just a job. We help you to find work you enjoy, to use your skills, and support you to become the best you can be._
- Working together we can achieve great things. Come and join us._
