Customer Services Representative
4 days ago
**Customer Services Representative**
**£23,500 per annum - plus bonus**
**Dumbarton**
**Full & Part Time**
At Opos we're looking for a full-time Collection Agents / Customer Service Representatives in Dumbarton. The role comes with an attractive salary of £23,500 per annum and a bonus of up to £250 per month based on performance. They have both Full and part-timepositions available.
Opos is a leading provider of debt collection and BPO services in the banking, utility, telecoms and retail finance sectors. We provide consumer and commercial collections expertise to a number of Key Clients within the United Kingdom, from our state ofthe art service centre in West Dunbartonshire.
Opos are a member of the Annual Collector Accreditation initiative (CSA) and have a great team to work.
Full training is provided and they have a real people focus - trained, mentored, supported, incentivised, monitored, and rewarded
As a Collections Agent, you will be based in a state-of-the-art service centre in West Dunbartonshire, working with a team of experienced debt collectors.
- Personality is important - Listening skills, showing empathy, building rapport - this should be evident when they meet you
- Upbeat, enthusiastic and friendly people
- Motivated to achieve bonus and not just basic salary
- People who want a career rather than just a job
- Must be confident using a computer and phone
You will receive an excellent salary and benefits package for your knowledge, expertise and flexibility.
If this Collections Agent job in Dumbarton motivates and inspires you, please contact Opos today. We'd love to help you get your next role.
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