Customer Service Representative

3 months ago

Dumbarton, United Kingdom William Hill Full time

**Location**

High Street, Dumbarton G82 1LE

**Salary**

£10.50 rising to £10.90 after passing probation

**Hours**

30
- People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.- If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way**You will be responsible for**:

- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening / closing activities as required

**Working Patterns**:

- Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday

**What do you need to be successful?**
- Age 18+ (it’s a legal requirement)
- Have a passion for delivering great customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

**What's in it for you?**
- We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:

- **_Working hours_**: We’ve a range of full and part-time hours on offer.
- **_Compensation_**: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.
- **_Holiday entitlement:_** You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.
- **_Pension plan_**:We’ll match your pension contributions to 4%.
- **_Perks and discounts_**: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
- **_Subsidised travel_**:For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.
- **_Training and development_**: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.

**What happens next?**

**Who are we?**
- With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 - and our Retail team sit right at the heart of our high-street experience.- Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.

  • Customer Service Representative

    4 months ago

    Dumbarton, United Kingdom Opos Limited Full time

    Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. **More about Opos as a company**: Opos is a leading provider of debt collection and BPO...

  • Customer Service Representative

    4 months ago

    Dumbarton, United Kingdom Opos Limited Full time

    Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. **More about Opos as a company**: Opos is a leading provider of debt collection and BPO...

  • Customer Service Representative

    4 months ago

    Dumbarton, United Kingdom Opos Limited Full time

    Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. **More about Opos as a company**: Opos is a leading provider of debt collection and BPO...

  • Customer Service Representative

    4 months ago

    Dumbarton, United Kingdom Opos Limited Full time

    Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. **More about Opos as a company**: Opos is a leading provider of debt collection and BPO...

  • Customer Service Ambassador

    3 days ago

    Dumbarton, West Dunbartonshire, United Kingdom William Hill Full time

    {"title": "Customer Service Representative", "description": "Experience the Thrill of Working with UsAt William Hill, we're not just about taking bets - we're about creating an unforgettable experience for our customers. As a Customer Service Representative, you'll be at the heart of it all, making a real difference in the lives of our customers and the...

  • Customer Service Ambassador

    3 days ago

    Dumbarton, West Dunbartonshire, United Kingdom William Hill Full time

    {"title": "Customer Service Representative", "description": "Experience the Thrill of Working with UsAt William Hill, we're not just about taking bets - we're about creating an unforgettable experience for our customers. As a Customer Service Representative, you'll be at the heart of it all, making a real difference in the lives of our customers and the...

  • Customer Service Field Representative

    3 days ago

    Dumbarton, United Kingdom Randstad Full time

    Job Title: Customer Service Field AdvisorAre you looking for a new challenge in a customer-facing role? Do you enjoy driving to new areas and interacting with people from diverse backgrounds? We have an exciting opportunity for a Customer Service Field Advisor to join our team!Job Summary:We are seeking a highly motivated and organized individual to work as...

  • Customer Service Field Representative

    3 days ago

    Dumbarton, United Kingdom Randstad Full time

    Job Title: Customer Service Field AdvisorAre you looking for a new challenge in a customer-facing role? Do you enjoy driving to new areas and interacting with people from diverse backgrounds? We have an exciting opportunity for a Customer Service Field Advisor to join our team!Job Summary:We are seeking a highly motivated and organized individual to work as...

  • Customer Service Field Representative

    6 days ago

    Dumbarton, United Kingdom Randstad Full time

    Customer Service Field AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a Field Advisor, you will be responsible for providing exceptional customer service and support to our clients in the field.Key Responsibilities:Provide excellent customer service and support to clients in...

  • Customer Service Field Representative

    6 days ago

    Dumbarton, United Kingdom Randstad Full time

    Customer Service Field AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a Field Advisor, you will be responsible for providing exceptional customer service and support to our clients in the field.Key Responsibilities:Provide excellent customer service and support to clients in...

  • Customer Service Field Representative

    5 days ago

    Dumbarton, West Dunbartonshire, United Kingdom Randstad Delivery (GBS) Full time

    {"title": "Customer Service Field Advisor", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a Field Advisor, you will be responsible for providing exceptional customer service to our clients while working in a variety of locations.Key ResponsibilitiesProvide...

  • Customer Service Field Representative

    5 days ago

    Dumbarton, West Dunbartonshire, United Kingdom Randstad Delivery (GBS) Full time

    {"title": "Customer Service Field Advisor", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a Field Advisor, you will be responsible for providing exceptional customer service to our clients while working in a variety of locations.Key ResponsibilitiesProvide...

  • Customer Service Field Representative

    3 weeks ago

    Dumbarton, West Dunbartonshire, United Kingdom Randstad Delivery (GBS) Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a Field Advisor, you will be responsible for providing exceptional customer service and support to our clients in the field.Key Responsibilities:Provide excellent customer service and support to clients in the fieldDrive to...

  • Customer Service Field Representative

    2 weeks ago

    Dumbarton, West Dunbartonshire, United Kingdom Randstad Delivery (GBS) Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the field.**Key Responsibilities:**Provide excellent customer service and support to clients in the...

  • Customer Service Field Representative

    2 weeks ago

    Dumbarton, West Dunbartonshire, United Kingdom Randstad Delivery (GBS) Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the field.**Key Responsibilities:**Provide excellent customer service and support to clients in the...

  • Customer Service Field Representative

    4 days ago

    Dumbarton, West Dunbartonshire, United Kingdom Randstad Full time

    Job Title: Customer Service Field AdvisorAre you looking for a new challenge in a customer-facing role? Do you enjoy driving to new locations and interacting with people from diverse backgrounds? If so, this position may be the perfect fit for you.Position Overview:This is a temporary role with a duration of 6 months or more, offering a competitive hourly...

  • Customer Service Field Representative

    4 days ago

    Dumbarton, West Dunbartonshire, United Kingdom Randstad Full time

    Job Title: Customer Service Field AdvisorAre you looking for a new challenge in a customer-facing role? Do you enjoy driving to new locations and interacting with people from diverse backgrounds? If so, this position may be the perfect fit for you.Position Overview:This is a temporary role with a duration of 6 months or more, offering a competitive hourly...

  • Part-time Customer Service Representative

    3 months ago

    Dumbarton, United Kingdom Opos Limited Full time

    Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. **More about Opos as a company**: Opos is a leading provider of debt collection and BPO...

  • Customer Service Assistant

    3 months ago

    Dumbarton, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Dumbarton, G82 2AR **Hours**:Part-Time Hours Available **Hourly Rate**: £11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £11.44 per hour (50p+ for...

  • Customer Service Advisor

    4 months ago

    Dumbarton, United Kingdom Jewson Full time

    **Do you enjoy delivering first-class customer service?** **Are you proactive, friendly, and buzzed by interacting with people?** If yes, Jewson **Dumbarton** is looking for an enthusiastic and proactive **Customer Sales Advisor.** **Competitive Salary + Pension + Life Assurance + Private Medical + 31-days holiday per year + Opportunities to Progress and...