Service Coordinator

5 months ago


Dumbarton, United Kingdom Wallace Power Services Ltd Full time

Your duties as Service Controller / Service Coordinator will include:

- Carrying out administrative/service control duties in relation to service and maintenance contracts
- Dealing with day-to-day service & repair enquiries from customers and communicating with engineering staff
- Compile risk assessment & method statements for site jobs as required.
- Carrying out duties necessary to deliver an efficient and effective service.
- Updating and controlling job & enquiry database systems
- Compiling quotations & job tenders on time
- Ensuring customer paperwork is sent out in a timely manner.
- Ordering parts & sundries as required

You will have:

- Previous experience undertaking a similar role in an administrative/service environment.
- Strong IT skills including Microsoft Word & Excel
- The ability to work as part of a small, very fast paced team but also have initiative to carry out works on your own and manage your own workload.
- Confident communication skills
- Exceptional organisation and prioritising skills

In addition, you will be a friendly, confident, flexible and an adaptable team player with a helpful manner. Technical background experience would be desirable for this role but is not essential.

This role is permanent full-time and the hours of work are Monday to Friday 08:00 until 17:00. Driving licence is essential, we are not on a public transport route.

**Salary**: From £26,500.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: Service Coordinator


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