Service Coordinator
4 months ago
Your duties as Service Controller / Service Coordinator will include:
- Carrying out administrative/service control duties in relation to service and maintenance contracts
- Dealing with day-to-day service & repair enquiries from customers and communicating with engineering staff
- Compile risk assessment & method statements for site jobs as required.
- Carrying out duties necessary to deliver an efficient and effective service.
- Updating and controlling job & enquiry database systems
- Compiling quotations & job tenders on time
- Ensuring customer paperwork is sent out in a timely manner.
- Ordering parts & sundries as required
You will have:
- Previous experience undertaking a similar role in an administrative/service environment.
- Strong IT skills including Microsoft Word & Excel
- The ability to work as part of a small, very fast paced team but also have initiative to carry out works on your own and manage your own workload.
- Confident communication skills
- Exceptional organisation and prioritising skills
In addition, you will be a friendly, confident, flexible and an adaptable team player with a helpful manner. Technical background experience would be desirable for this role but is not essential.
This role is permanent full-time and the hours of work are Monday to Friday 08:00 until 17:00. Driving licence is essential, we are not on a public transport route.
**Salary**: From £26,500.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: Service Coordinator
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