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Administrator

4 months ago

Eastleigh, United Kingdom VTCT Full time

**Job Title**:Administrator (VTCT Exams Team)

**Location**:Aspire House, Eastleigh

**Working Hours**:1st August 2024

**Working Pattern**: 37 hours per week, flexible working available. _**1 Year Maternity Cover**_

**Salary**:£26,213 per annum

This Administrator position it working within our exams department as part of a six-person team. This is detailed administration role which involves working with a range of internal and external stakeholders. Attention to detail, the ability to prioritise tasks and managing your own time are essential skills for this role. This is a great opportunity for anyone who enjoys a detailed oriented approach to their work and has experience within fast-paced administrative environments.

VTCT is the UK’s market-leading specialist vocational and technical Awarding Organisation (AO) and End-Point Assessment Organisation (EPAO) for the personal services and well-being sector, with a number of qualifications in sports therapy, fitness, and learning and development.

**Benefits **_(Please enquire if you would like more information about these before you apply)_**:

- 26 days annual leave + bank holidays, rising to 27 days after 2 years.
- Day for your birthday
- Life assurance 4* salary
- Flexible working arrangements (including compressed hours)
- Enhanced sick pay benefits after probation (3 months full pay)
- Enhanced pension contributions after postponement period (up to 10% employer contributions)
- Retail discount offers
- Cycle to work scheme
- Employee assistance programme
- Wellbeing initiatives and support
- A vibrant array of social opportunities
- Free parking, free tea and coffee and free fruit
- Healthcare services worth up to £1,400 and access to 24/7 GP services
- Regular massages for office staff
- Wide array of training and development opportunities

**Principal Responsibilities include **_(Full job description is available upon request)_**:

- Performing a range of administrative tasks, some complex and highly regulated, using established procedures and resolving anomalies as they arise
- Maintaining an effective, positive and productive relationships with all stakeholders
- Preparing, revising and amending assessment papers and materials for, and in line with, QPEM
- Providing direct support to examining and moderation teams, providing advice, guidance in support of internal and external assessment processes
- Working collaboratively with other Assessment Administrators, Product Administrators and Processing Administrators to deliver on a range of objectives
- Contributing to new procedure and system development to see if they represent improvements over existing methods with assessment development, maintenance and delivery.

**Essential Criteria **_(as part of our commitment to support people with disabilities, anyone with a registered disability who meets this criteria will be offered an interview. Please make us aware if this applies to you)_
- 2 years’ experience of working in a busy and complex administration environment.
- Some experience working with Audit Trails.
- Great interpersonal skills and ability to work with a variety of people.
- Excellent communication and customer service skills (oral and written).
- Ability and willingness to work effectively within a team as well as on independent projects.
- Experience prioritising workload and using initiative.
- Proficiency with Microsoft Office suite and experience using bespoke IT systems.

**Desirable Criteria**:

- Experience of project management.
- Experience working within a regulated environment.
- Experience working within customer support OR performing stakeholder management.
- Experience using statistical software.

**Application closing date**: 4th July 2024

The group of VTCT companies includes: the charity VTCT through which main Board business and governance is transacted; Skillfirst; and EMS Ltd, t/a ITEC, a wholly owned trading subsidiary of VTCT.

**Job Types**: Full-time, Temporary contract, Fixed term contract
Contract length: 12 months

Pay: £26,213.00 per year

**Benefits**:

- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Eastleigh: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Administrative experience: 2 years (required)

Work Location: In person

Application deadline: 04/07/2024
Expected start date: 29/07/2024