Adult Learner Loan Administrator

3 months ago

Swindon, United Kingdom Green Labyrinth Training Full time

**Job Title**

Adult Learner Loan Administrator

**Responsible To**

Adult Learner Loan Coordinator

**Based at**

Green Labyrinth Training, 1 Milton Road, Swindon, SN1 5JE

**Purpose of the Role**

**Key Responsibilities**

You will be required to support the Work-Based Learning team and ALL learners with understanding all aspects of the administration of Student Loans and ALL programmes. As post-holder you will be responsible to your line manager as follows:

- Accurately inputting learners' data using existing systems, as well as supporting learners through their journey administratively.
- Conduct audits of internal data and checks of process.
- Check and ensure that all paperwork and learner records are accurate for processing.
- Review and recognise the learner’s previous learning and achievements.
- Access various government portals to extract information and data to process learner data.
- Typing letters, reports and other communications including drafting replies to general enquiries and taking accurate minutes of meetings.
- Undertake general administrative duties and implement office procedures and processes including but not exclusively filing and organising learner and staff records.
- Dealing with telephone calls and visitors, as well as answering general enquiries into the department, liaising with and representing Green Labyrinth in a positive and professional manner, providing information as requested and acting as a crucial point of contact for Green Labyrinth’s MIS department at Milton Road.
- Enter and record data and access information for staff.
- Work closely with Green Labyrinth staff to develop effective reports, data analysis and statistical reports for self-assessment.
- To comply with Green Labyrinth’s policies and procedures.
- Have a good understanding of and adhere to Data Protection legislation.
- Undertake other duties applicable to the establishment and Green Labyrinth’s MIS Department commensurate with the post.

**Person Specification**

Five GCSEs at Grade C/Level 4 or above (or equivalent), including English Language and Mathematics. All applicants must be able to provide evidence of Level 2 Qualifications in Mathematics and English.

Administration qualification and/or experience.

Recent experiences demonstrating competence in IT usage particularly Microsoft Office and Excel.

Relevant Level 3 qualification in administration, secretarial skills or ICT.

Experience of working in an education setting.

Excellent attention to detail, organisation and time management skills

Experience of data input and analysis particularly in relation to processing individual data and collating information for reports.

An understanding of and compliance with data protection legislation.

Confident communication skills and able to express information and ideas in a manner that is appropriate, concise and accurate.

Ability to respond to a range of queries professionally and to take appropriate messages.

Able to respond positively to changing circumstances and responsibilities.

Able to quickly assess available information and make decision affecting own area of work and work on their own initiative

Able to analyse data and ensure accuracy of figures

Ability to participate with other team members and contributing constructively, able to work unsupervised

Able to communicate effectively with a wide range of people at different levels

Able to generate ideas to improve performance in own job

Willing to allow the company to get a DBS on your behalf and then join the yearly renewal service.

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00 per year

**Benefits**:

- Company pension
- Free parking
- Work from home

**Experience**:

- Administration: 2 years (preferred)

Work Location: Hybrid remote in Swindon

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