Engagement Healthcare Support Worker

5 months ago

Bristol, United Kingdom North Bristol NHS Trust Full time

The Mental Health Liaison Team provides a comprehensive service to patients, carers, and clinical colleagues, based at Southmead Hospital.

Patients present with a wide range of Mental Health and psychological problems, including following an episode of self-harm, psychiatric emergency and as a consequence of physical illness or injury. Patients will at times have to stay in Southmead hospital for long periods, in example if they are receiving treatment for an eating disorder. Patients can also experience psychosomatic disorders and a variety of psychological and adjustment issues resulting from physical illness or injury.

The Engagement Health Care Support Workers provide 1:1 support to patients experiencing mental health issues or emotional distress in the acute hospital setting. Based at Southmead Hospital individuals will be expected to work alongside patients struggling with acute mental health/emotional needs such as suicidality, self-harm, thought disorders, co-morbidity, eating disorders, dementia and psychosis. The Engagement Health Care Support Workers will work alongside the multidisciplinary team to provide support in activities of daily living, engage in therapeutic interventions, carry out close observations, responding to signs of risk or escalation and maintaining patient safety whilst working in a way which promotes dignity and human rights through the adoption of person centred care.

This is an exciting opportunity to come and work a s a mental health Engagement Support Worker in the large modern state of the art Southmead hospital as part of the North Bristol NHS Trust.
We are would like to recruit a number enthusiastic and dynamic Engagement Support Workers to join our team of medical, nursing and social work staff. We are looking for some experience of mental health engagement to work with confidence and flexibility to support complex individuals and with appropriate plans for their support and care in collaboration with hospital staff.

You will have excellent engagement and communication skills, an ability to work promptly in a demanding, challenging but supportive environment. This is an ideal opportunity for an enthusiastic person to gain skills in a new and vibrant environment.

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Bristol is consistently voted the best place to live in the UK, with vibrant local music, arts and gastronomic scenes, a wide range of modern and state of the art shopping, recreation and leisure facilities, a wealth of great local family days out, fantastic transport links for local, national and internal holidays, and it has a rich history. If you prefer country, village or smaller town living, NBT is also easily commutable from a range of attractive locations in North Somerset, South Gloucestershire and South Wales (e.g. Portishead, Chepstow)
- Spend periods offering 1:1 support to patients who are struggling with their mental health. This could range from offering emotional support up to potentially having to use safe holds for an acutely distressed patient.
- Assist in maintaining the safety or patients you are allocated to for a period of 1:1 support. This includes, but is not limited to supporting suicidal patients to remain safe, monitoring and encouraging the food and fluid intake of patients with an eating disorder, and ensuring that patients don’t abscond.
- Accountable for own actions and act in accordance with local policy and guidelines.
- Act in accordance with Local, Hospital and Statutory Guidelines and policies including health and Safety initiatives.
- Act in accordance with the Health & Safety at Work Act, Fire, manual Handling, Infection control, major Incident and COSHH policies and be aware of their implications and ensure that local unit and departmental policies are followed.
- Work in accordance with corporate and local policies.
- Adopt a patient centred approach to work.
- Work shift times within the post taking responsibility for punctuality, time management and adherence to uniform policy.
- Assist with implementation of new developments.
- Ensure the promo

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