Team Administrator

9 months ago


London, United Kingdom Imperial College Healthcare NHS Trust Full time

An exciting opportunity has arisen to work as an IBD Team Administrator within Gastroenterology service.

The Inflammatory Bowel Disease (IBD) Service at present is run across three sites, St Mary’s (SMH), Charring Cross (CXH), Hammersmith (HH). The post is a pivotal role in ensuring smooth running of the administrative responsibilities associated with the inflammatory Bowel Diseases (IBD) service as well as supporting in delivering of the RTT standards of Gastroenterology IBD service, appointments scheduling, managing patients on IBD PIFU pathway

The role involves working closely with the admin and clinical team including Nurses, Consultants, the performance and validating team as well as our patients. The postholder wil be required to provide high quality administration services to a wide group of patients and work collaboratively with the rest of the team to ensure tight deadlines are met and patient pathways are managed in accordance to the RTT policy.

We are looking for a highly motivated individual who wishes to progress their skills further; the Trust provides various excellent training programmes to support career progression as well as mentorship opportunities from different staff groups to support your learning and development needs.

Post holder will coordinate the IBD advice line ensuring patients are booked for their procedures /appts within Trust and national access targets, liaising with clinicians to agree dates for admission and appointments, contacting, and booking patients, cancelling and rescheduling patient admissions and clinics where necessary. The post holder acts as a liaison between patients, healthcare professionals, and other members of the healthcare team. They can facilitate effective communication, ensure timely dissemination of information, and help streamline workflows within the IBD Advice Line.

This post holder also provides cover for MDT pathway coordinator and other admin across all sites during annual leave and sickness

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert


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