Customer Team Leader

4 days ago


Salford, United Kingdom Coop Full time

**Customer Team Leader**
- Location: Unit 1, 1 Lockgate Square, Salford, Manchester, M5 4YU
- Pay: £12.10 per hour + great benefits
- Contract: 30 hours per week + regular overtime, permanent, part time
- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
- Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.- In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.**What you’ll do**

**- Friendly and thoughtful service **- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Engage with everyone to succeed together - you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
- Make sure the store is safe, legal and operational - you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
- Embrace change - you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
- Co-operate for a fairer world - you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- the ability to strike a balance between leading the team and supporting on the shopfloor
- great communication skills, with the ability to build positive relationships with all kinds of people
- strong organisational and problem solving skills
- a desire to learn, grow and develop your skills
- the flexibility to work a range of shifts

**Why Co-op?**
- We’ll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You’ll also get package that includes:
- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.



  • Salford, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Co-op, Ancorage Gateway, Salford, M50 3YL - Pay: £12.10 per hour + great benefits - Full training given We're looking for Team Leaders / Store Supervisors to join our team in our new store opening soon in Salford. We have a range of permanent, full time, and part time roles available and we'd be happy to discuss your...

  • Customer Team Leader

    4 weeks ago


    Salford, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Media City, Salford, M50 2BS- Pay: £13.32 per hour- Contract: 30 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (from 5:45am), afternoons, late evenings (until 11:15pm) and weekends, to be discussed at interview.- Full, paid training provided- - You must...

  • Customer Team Leader

    3 weeks ago


    Salford, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Media City, Salford, M50 2BS - Pay: £12.10 per hour + great benefits - Contract: 30 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings from 5:45am, afternoons, late evenings until 11:00pm and weekends, to be discussed at interview - Full training given- You...

  • Customer Team Leader

    3 weeks ago


    Salford, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Unit 1, 1 Lockgate Square, Salford, Manchester, M5 4YU - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    19 hours ago


    Salford, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Unit 1, 1 Lockgate Square, Manchester, M5 4YU - Pay: £12.10 per hour + great benefits - Contract: 30 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full...


  • Salford, United Kingdom University of Salford Full time

    Opportunity ID 1259 Opportunity Closing Date 15/01/2023, 23:55 Primary Location - Salford - Peel Park Campus School or Business Unit - Directorate of Student Success, Administration & Support Contract Type - Full Time Permanent Salary £29,619 - £34,308 Opportunity **The Library, the team and the role** The Library is a central location on campus...


  • Salford, United Kingdom ForHousing Full time

    **Date Posted** 22/02/2024 **Application Closing Date** 21/03/2024 23:59 **Hours** 36 per week **Salary** £33,000 per annum. 12 month contract **Location** Salford This role is known internally as “Customer Connect Hub Team Leader.” Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to...

  • Team Leader

    2 weeks ago


    Salford, United Kingdom Card Factory Full time

    Job Introduction **Location: Salford** **Contracted Hours Available: 12** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...


  • Salford, United Kingdom University of Salford Full time

    Opportunity ID 1618 Opportunity Closing Date 04/06/2023, 23:55 Primary Location - Salford - Peel Park Campus School or Business Unit - Directorate of Student Success, Administration & Support Contract Type - Full Time Permanent Salary £30,619 - £35,308 Opportunity **A bit about the Library Services Team** The Library Services team provides...


  • Salford, United Kingdom Shoalter Automation Full time

    **Salary**: £26,160 + Incentives **Location**: MediaCityUK **Assistant Team Leader Role & Responsibilities** - To be a Assistant Team Leader of Customer Service Department - Provide effective solutions to enquiries/ complaints from CS frontline staff and customers within a predefined time frame in a professional manner - Ensure adherence to policies for...

  • Team Leader

    3 weeks ago


    Salford, United Kingdom BES Group Full time

    **The BES Group are the leading end to end solution provider in the Testing, Inspection, Certification and Compliance sector. Our team of experts (hand-picked by our Careers Team) cover an extensive range of engineering services.** We’ve gone from strength to strength over recent years, welcoming the very best risk management businesses to our Group. As a...


  • Salford, United Kingdom Shoalter Automation (UK) Ltd Full time

    Shoalter Automation (UK) Ltd, a subsidiary of the HKTV Group, is embarking on an innovative and ground-breaking new venture. As a global pioneer, we are introducing the first fully automated convenience stores to the UK market and beyond. Leveraging cutting-edge robotics, custom-engineered machinery, and intelligent software informed by the HKTV Group's...


  • Salford, United Kingdom University of Salford Full time

    Opportunity ID 2249 Opportunity Closing Date 13/03/2024, 23:55 Primary Location 1 - Salford - Peel Park Campus School or Business Unit 1 - Directorate of Student Success, Administration & Support Contract Type 1 - Full Time Permanent Salary £31,396 - £36,023 Opportunity 1 **A bit about the Library Services Team** The Library Services team...

  • Sales Team Leader

    3 weeks ago


    Salford, United Kingdom Edinburgh P Limited Full time

    **Sales Leader** **Job Summary**: The Sales Leader is responsible for driving sales and customer acquisition in their assigned territory. This position requires a high level of attention to detail, strong communication skills, and the ability to manage multiple priorities. The Sales Leader will be responsible for meeting or exceeding all sales expectations,...

  • Sales Team Leader

    3 weeks ago


    Salford, United Kingdom Edinburgh P Limited Full time

    **Sales Leader** **Job Summary**: The Sales Leader is responsible for driving sales and customer acquisition in their assigned territory. This position requires a high level of attention to detail, strong communication skills, and the ability to manage multiple priorities. The Sales Leader will be responsible for meeting or exceeding all sales expectations,...

  • Team Leader

    2 weeks ago


    Salford, United Kingdom Hays Specialist Recruitment Limited Full time

    Hays Social Care are looking for Team Leaders in the Manchester area! Do you have experience of facilitating independence, supported living within the learning disability field or an EBD field? Do you have the ability to motivate & identify the training needs of your staff? If so, we are looking for you. As a Team Leader you will be responsible for leading,...

  • Team Leader

    6 days ago


    Salford, Salford, United Kingdom BT Group Full time

    About this role : This role is vital in delivering best in class customer service experience, focused on helping and supporting our Wholesale customers. You'll ensure that you and your team have a culture that is obsessed with doing the right thing for our customers, focused on early resolution of their tickets, and driving transformation to ensure we...

  • Team Leader

    7 days ago


    Salford, United Kingdom Greenfingers Landscape Full time

    Team Leader Grounds Maintenance Operative Contract: Permanent - Full Time Hours: Monday - Friday 7.30 am - 4pm Who we are Greenfingers is a leading Grounds Maintenance company in the UK with more than 25 years of experience. We have 8 depots and serve public and private customers in more than 2,000 sites from the Midlands to Newcastle. Our clients...

  • Trainee Team Leader

    7 days ago


    Salford, Salford, United Kingdom Aira Home Full time £33,000 - £35,000

    We are a next-generation home energy champion, and we passionately believe that creating smart, sustainable homes is our way to make a positive impact in the world.We are looking for a passionate, enthusiastic individual join our team as Team Leader for our Clean Energy Experts, supporting your team to perform high quality home surveys with a "WOW" customer...

  • Cec Team Leader

    7 days ago


    Salford, United Kingdom Lowell Group Full time

    **Summary** **Team Leader** **Salary**: From **£28,800 - £35,000** (pro rata) plus a performance related **quarterly incentive bonus** where you can earn up to an **additional 20% of your quarterly earnings** Location: Salford, Hybrid A fantastic opportunity has arisen to join our** Collections Team, **this is a time role and is part of a job share...