Business Support Manager

1 month ago


London, United Kingdom MW Appointments Full time

Business Support Manager

Independent Lloyd's Broker

Location: HYBRID WORKING FLEXIBILITY

**Salary**: Highly competitive + benefits & annual bonus

An exciting opportunity to develop your career with an established, independent Lloyds Broker which is one of the Top 10 largest reinsurance brokers in the world.

This is an exciting and dynamic role. The duties are diverse and will encompass a wide variety of different responsibilities and rely on proactive planning and innovative trouble shooting. In essence you will support the Marine and the Aviation Heads ofDepartment in running the departments to allow these senior executives to focus on client service and business growth.

Some examples of areas of influence, include
- Prepare monthly reports and packs
- Represent the Department at various meetings and groups
- Organise monthly divisional meetings
- You will also work in partnership with the Head of Operations to identify and deliver process and technology changes and be an advocate for transformation.
- Monitor departmental workflow
- Ensure the integrity of data and performance within the department
- Be the initial point of contact for staff matters within designated departments.
- Manage the on-boarding of new starters
- Lead learning and development, CPD etc
- Prepare and maintain divisional budgets
- Monitor unmatched cash
- Adopt a first line of defence approach to compliance
- Ensure adherence to FCA, Lloyd's regulations and company best practice.
- Investigate any complaints
- Support the audit process / file reviews

What you need to bring
- Experience in Lloyd's & Company, DXC and overseas markets
- Knowledge of the broking regulatory environment
- Experience managing change and transformation
- Pro-active planning / Troubleshooting and devising innovative solutions
- Experience in some of the areas of influence described above.

Ref ~ 9180

MW Appointments is acting as an Employment Agency in relation to this vacancy.


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