Branch Administrator

4 weeks ago

Chesterfield, United Kingdom Inplace Personnel Full time

My client has an opportunity for Maternity Leave cover for a Branch Administrator to join us and provide administrative support, liaise with our customers, suppliers and car dealerships and assist in the planning of vehicle installations.

We are proud to have a positive, welcoming and encouraging family culture across the business.

The Branch Administrator will be responsible for:

- Meeting, greeting and looking after customers attending site alongside other aspects of customer service.
- Responding to incoming calls and proactively dealing with customer queries etc.
- Booking installations into the workshop and coordinating diary appointments for the technicians whilst liaising with the Managers
- Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met
- Ensuring that all parts are received, stored and distributed to the fitters in good time
- Ensuring all relevant workshop paperwork is accurate, in line with company requirements
- Liaising with Managers and Dealers in preparation of pending work post demonstration

In order to be successful in this role it is essential that you have:

- Previous experience in office administration, alongside a strong customer focus.
- Excellent professional telephone manner
- Excellent organisational skills
- Accurate - with good attention to detail
- Competent IT skills
- The ability to deal effectively and professionally with internal and external customers
- The ability to work independently or as a member of a team
- Self-motivated

**Job Types**: Full-time, Fixed term contract
Contract length: 9 months

**Salary**: £22,350.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: DCAdminMat

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