Branch Administrator

4 weeks ago

chesterfield, United Kingdom Adaptations Installation Company Full time

Branch Administrator

Location: Chesterfield, S41 9QG
Salary: Competitive, DOE
Contract: Maternity Leave Cover, 9 Months - Full time
Hours: Monday to Friday 09.00am - 17.00pm
Benefits: Auto Enrol Pension Scheme, 23 days holiday plus statutory, Life Insurance, Employee Assistance Programme

AIC operates in a very niche and rewarding industry making independent mobility accessible to all, by adapting vehicles to suit each customer's individual needs.

With a list of over two hundred adaptations that we install, and an ever-changing choice of vehicles available to customers, we offer a varied role and exciting challenges as we develop the way in which we install to keep up with market developments.

We now have an opportunity for Maternity Leave cover for a Branch Administrator to join us and provide administrative support, liaise with our customers, suppliers and car dealerships and assist in the planning of vehicle installations.

We are proud to have a positive, welcoming and encouraging family culture across the business.

In addition to this as our Branch Administrator you will be responsible for:

Meeting, greeting and looking after customers attending site alongside other aspects of customer service.Responding to incoming calls and proactively dealing with customer queries etc.Booking installations into the workshop and coordinating diary appointments for the technicians whilst liaising with the ManagersOrdering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are metEnsuring that all parts are received, stored and distributed to the fitters in good timeEnsuring all relevant workshop paperwork is accurate, in line with company requirementsLiaising with Managers and Dealers in preparation of pending work post demonstration

In order to be successful in this role it is essential that you have:

Previous experience in office administration, alongside a strong customer focus.Excellent professional telephone mannerExcellent organisational skillsAccurate - with good attention to detailCompetent IT skillsThe ability to deal effectively and professionally with internal and external customersThe ability to work independently or as a member of a teamSelf-motivated

If you are excited by this opportunity, and feel you have the necessary skills and experience to be successful in this role click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance.

No agencies please.

JBRP1_UKTJ

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