Customer Service Partner

5 months ago

Bournemouth, United Kingdom Specsavers Full time

**Position: Customer Service Partner (CSP) - Audiology Domiciliary**

**Location: Bournemouth**

**Salary: £35k Basic + £5k Car allowance alongside the business profit**

If you’re looking for an investment for your future and potential six figure earnings, an incredible opportunity awaits. Due to spectacular growth and demand Specsavers are proud to announce the roll out of our brand-new role as Customer Service Partner - Audiology Domiciliary.

We are now looking for an ambitious person to lead and drive our brand-new Audiology Domiciliary territory in Bournemouth alongside an Audiology Partner, you’ll receive an excellent basic salary, alongside attractive benefits, plus a share in business profits. To help you succeed, you’ll receive on-going support from both our renowned support office teams, as well as a local Domiciliary administration team. This is a great opportunity for a Customer Service expert to come and be part of our global brand, building on the successful and fast-growing Specsavers at Home optical business.

**The opportunity on offer**:

- Market leading salary of up to £35k + £5k Car allowance
- 30% Shareholding in business profits (dividends)
- Up to £50k OTE in your first year, with year two’s projections hitting £80k plus
- Low buy in cost to help set up the business
- Grow a business as an investment for your future
- Employee benefits such as holiday allowance, pension, health and dental cover
- Car allowance or company car
- Flexibility - a great work/life balance
- Make a difference to your local community
- Outstanding opportunities for clinical and personal development
- Ongoing support from our leading global brand

**About the Domiciliary Business**

If you have leadership skills and business acumen in a retail environment and want to explore what Specsavers partnership has to offer, then this could be the perfect role for you. It will allow you the opportunity to put your skills to the test and make a real difference to the quality of people’s lives and help support a local community. Or perhaps you are an expert in Customer Service, looking for a change of environment and want more diversity with added freedom in your working day?

Geographically you will work over a set ‘territory’, with the ability to shape your clinics and scheduling through the local administration team and through your commitment to the highest service and professional standards, you will be able to build lasting relationships with existing and new customers to continually add value and grow your business.

Alongside being an integral part of the community and providing the best customer service, there is also substantial earning potential due to our new and improved Domiciliary structure.

**Requirements of the role**

You will bring strong leaderships skills and business acumen to this role. We will help you develop your skills in Audiology through the Audiology Practitioner role, you’ll also need to share the Specsavers ethos. We’re looking for someone who wants to grow and develop the team, offer exceptional customer care and improve patient outcomes. You’ll be a Customer Service Expert/Retailer who prides themselves in their delivery of excellence, isn’t afraid of a hands-on approach, and someone who is keen to get involved and build a rapport with their team and the local community. In summary, you’ll be a highly skilled Customer Service Expert or Retailer willing and able to help drive the business forward.

**Development for role**

To fulfil this role, you will be required to complete the Audiology Practitioner course within 12 months. This means you will be a non-registered trained clinician able to work under the delegated authority and supervision of a named Hearing-Aid Dispenser, undertaking a range of clinical activities along the audiology customer pathway.

In your journey to partnership, we will help guide you on your pathway journey, giving you the best chance of success.

**Find out more**

If you’d like to find out more about this fantastic opportunity, then get in touch, we’d love to tell you more about it.

  • Customer Service Partner

    2 months ago

    Bournemouth, Bournemouth, United Kingdom Specsavers Full time

    Unlock Your Potential as an Audiology Domiciliary Customer Service PartnerAre you a passionate and ambitious individual with leadership skills and business acumen? Do you have a passion for delivering exceptional customer service and a desire to build a successful business?We're seeking a talented Retailer or Customer Service expert to join our team as an...

  • Customer Service Partner

    2 months ago

    Bournemouth, Bournemouth, United Kingdom Specsavers Full time

    Unlock Your Potential as an Audiology Domiciliary Customer Service PartnerAre you a passionate and ambitious individual with leadership skills and business acumen? Do you have a passion for delivering exceptional customer service and a desire to build a successful business?We're seeking a talented Retailer or Customer Service expert to join our team as an...

  • Customer Service Partner

    1 month ago

    Bournemouth, Bournemouth, United Kingdom Specsavers Full time

    Unlock Your Potential as an Audiology Domiciliary Customer Service PartnerAre you a passionate and ambitious individual with leadership skills and business acumen? Do you have a passion for delivering exceptional customer experiences and building strong relationships with your community?We're seeking a talented Retailer or Customer Service expert to join our...

  • Customer Service Partner

    1 month ago

    Bournemouth, Bournemouth, United Kingdom Specsavers Full time

    Unlock Your Potential as an Audiology Domiciliary Customer Service PartnerAre you a passionate and ambitious individual with leadership skills and business acumen? Do you have a passion for delivering exceptional customer experiences and building strong relationships with your community?We're seeking a talented Retailer or Customer Service expert to join our...

  • Customer Service Partner

    1 month ago

    Bournemouth, Bournemouth, United Kingdom Specsavers Full time

    Unlock Your Potential as an Audiology Domiciliary Customer Service PartnerAre you a passionate and ambitious individual with leadership skills and business acumen? Do you have a passion for delivering exceptional customer experiences and building strong relationships with your community?We're seeking a talented Retailer or Customer Service expert to join our...

  • Customer Service Partner

    1 month ago

    Bournemouth, Bournemouth, United Kingdom Specsavers Full time

    Unlock Your Potential as an Audiology Domiciliary Customer Service PartnerAre you a passionate and ambitious individual with leadership skills and business acumen? Do you have a passion for delivering exceptional customer experiences and building strong relationships with your community?We're seeking a talented Retailer or Customer Service expert to join our...

  • Customer Service Partner

    7 days ago

    Bournemouth, Bournemouth, United Kingdom Specsavers Full time

    Audology Domiciliary Business OpportunityAs a Customer Service Partner, you will be responsible for delivering exceptional customer service and building strong relationships with our clients. You will work closely with our audiology team to provide high-quality clinical and retail services.Key Responsibilities:Provide exceptional customer service and support...

  • Communications Business Partner

    4 weeks ago

    Bournemouth, United Kingdom Service Care Solutions Full time

    Job Overview To partner and support internal clients to ensure that the council's reputation is protected and key business objectives supported, through excellent marketing communications activity. Providing advice to directors, elected members and senior officers on issues management, reputation management, and campaign proposals, sourcing full-service...

  • Customer Service Representative

    2 weeks ago

    Bournemouth, Bournemouth, United Kingdom Vitality Full time

    About the RoleWe're looking for a skilled Customer Service Representative to join our Advisor Services team at Vitality. As a key point of contact for our business partners, you'll provide exceptional support and service, ensuring seamless communication and administration.Key ResponsibilitiesProvide timely and effective support to business partners via phone...

  • Strategic Communications Partner

    2 weeks ago

    Bournemouth, Bournemouth, United Kingdom Service Care Solutions Ltd Full time

    Job OverviewWe are seeking a highly skilled Strategic Communications Partner to join our team at Service Care Solutions Ltd. As a key member of our marketing team, you will be responsible for developing and implementing effective communications and marketing strategies to support our business objectives.Key ResponsibilitiesDevelop and implement...

  • Customer Service Representative

    1 week ago

    Bournemouth, Bournemouth, United Kingdom Vitality Full time

    About the RoleVitality is seeking a Customer Service Adviser to join our Adviser Service Health team. As a key member of our team, you will be responsible for providing exceptional customer service to our business partners and brokers.The ideal candidate will have excellent communication skills, both written and verbal, and be able to adapt to changing...

  • Customer Success Manager

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time £400,000

    Unlock Customer Potential with Our Marketing Technology PlatformWe're seeking a seasoned Customer Success Manager to join our team at ABR Talent, a specialist recruitment partner for start-up and scale-up SaaS businesses. As a key member of our growth engine, you'll be responsible for driving customer satisfaction and retention across our marketing...

  • Customer Success Manager

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time £400,000

    Unlock Customer Potential with Our Marketing Technology PlatformWe're seeking a seasoned Customer Success Manager to join our team at ABR Talent, a specialist recruitment partner for start-up and scale-up SaaS businesses. As a key member of our growth engine, you'll be responsible for driving customer satisfaction and retention across our marketing...

  • Customer Success Manager

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time £400,000

    Unlock Customer Success with ABR TalentJoin a dynamic team at ABR Talent, a specialist recruitment partner for start-up and scale-up SaaS businesses. We're seeking a skilled Customer Success Manager to champion the growth and satisfaction of our clients.About the Role:Advocate for clients and serve as the primary point of contact for a book of customers...

  • Customer Success Manager

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time £400,000

    Unlock Customer Success with ABR TalentJoin a dynamic team at ABR Talent, a specialist recruitment partner for start-up and scale-up SaaS businesses. We're seeking a skilled Customer Success Manager to champion the growth and satisfaction of our clients.About the Role:Advocate for clients and serve as the primary point of contact for a book of customers...

  • Strategic Communications Partner

    2 weeks ago

    Bournemouth, Bournemouth, United Kingdom Service Care Solutions Full time

    Job OverviewTo support the council's reputation and key business objectives, we are seeking a skilled communications professional to partner with internal clients. This role involves providing advice on issues management, reputation management, and campaign proposals, as well as sourcing professional support from within the communications team and externally...

  • Customer Service Representative

    3 weeks ago

    Bournemouth, Bournemouth, United Kingdom Vitality Full time

    About the RoleWe're seeking a highly organized and professional Customer Service Advisor to join our Advisor Services team. As the first point of contact for our business partners, you'll be responsible for providing exceptional support and service via phone and email.Key Responsibilities:Provide administrative support to business partners, including...

  • Customer Service Representative

    3 weeks ago

    Bournemouth, Bournemouth, United Kingdom Vitality Full time

    About the RoleWe're seeking a highly organized and professional Customer Service Advisor to join our Advisor Services team. As the first point of contact for our business partners, you'll be responsible for providing exceptional support and service via phone and email.Key Responsibilities:Provide administrative support to business partners, including...

  • Customer Service Representative

    3 weeks ago

    Bournemouth, Bournemouth, United Kingdom Vitality Full time

    About the RoleWe're seeking a highly organized and professional Customer Service Advisor to join our Advisor Services team. As the first point of contact for our business partners, you'll be responsible for providing exceptional support and service via phone and email.Key Responsibilities:Provide administrative support to business partners, including...

  • Customer Service Representative

    3 weeks ago

    Bournemouth, Bournemouth, United Kingdom Vitality Full time

    About the RoleWe're seeking a highly organized and professional Customer Service Advisor to join our Advisor Services team. As the first point of contact for our business partners, you'll be responsible for providing exceptional support and service via phone and email.Key Responsibilities:Provide administrative support to business partners, including...