Customer Service Liaison

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Vitality Full time
About the Role

As a Customer Service Advisor with Vitality, you will be the first point of contact for our business partners, supporting them with admin, queries, and questions. This role involves taking inbound calls and communicating via email, with a strong focus on interacting in a professional yet personable manner in a business-to-business environment.

You will have the opportunity to work with a wide range of brokers and organisations, making this a varied and dynamic role. To thrive, you will need to be organised, computer-literate, and 100% professional, with a gift for connecting with people.

Key Responsibilities:

  • Take inbound calls and respond to customer queries
  • Communicate with business partners via email
  • Support with admin tasks
  • Develop strong relationships with customers

What We Offer:

  • A fun and buzzy work environment
  • A competitive salary and bonus structure
  • Opportunities for professional development and growth

At Vitality, we're passionate about making a difference in the world. We reward our members for making good lifestyle choices, and we reward our team too. Join us in our mission to create a healthier world, one call at a time.



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